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feedback about Wheeling Hospital
Had my son in for a broken arm. He was seen and treated quickly and we were very happy. The staff treated him great and made him feel at ease on his first trip to the ER. Great overall experience!
I seriously wish I could give more stars. PHENOMENAL hospital! Had hernia surgery last week and the experience was top notch from entry to departure. If I didn't know better I would have thought I was being put up at the local Hilton, lol. Literally the instance my wife and I walked in the door I was treated with courtesy and professionalism. From the receptionist that checked us in, the nurses that told me to get naked before surgery and put that bassackwards gown on, the nurse that wheeled me to the holding area outside of surgery, the anesthesiologist that talked about the best pizza restaurants in town, I can only guess the surgeon was polite but I was too high on intravenous medication to remember, the sweet nurse in the recovery area even had my favorite ginger ale waiting on me and all the way to the kind lady that wheeled me back to my wife waiting on me under the covered awning to pick me up and take me home. I mean, I kinda want to have surgery again just to experience all the hospitality!! Seriously, EVERY hospital in the nation could take some notes here. I know, I've had 7 surgeries over the last year and a half in other hospitals and was not treated half as nicely as I was at this one. WELL DONE WHEELING!!! KEEP UP THE GOOD WORK!!!!!!!!
It's been 4 days my Brother has been in Wheeling Hospital. He is having his leg amputated. He's had NO shower, Wheeling Hospital offers no wash basins to clean himself. He has MRSA/Sespis. They haven't changed his sheets or washed him at all! There is no excuse for this. This hospital is going to hell !! Staff is pleasant probably because they aren't working! Emergency room is worse! Understaffed I thought until I seen most of them sitting around an making sure they celebrated their New Year's Eve! I'm totally disgusted with this whole entire hospital. This place used to be #1 in the Ohio Valley. They have a 2.7 rating an that should tell you something!
If I could give this zero stars I would. To start off there's nowhere to park. You spend 10-15 minutes trying to find a spot and when you finally find one you're super late to the appointment that you already left SUPER early for.
The whole place is a mess layout wise. There's newer and older sections that don't appear on any maps and you're left trying to navigate this place by yourself with no information.
All the nurses here are honestly some of the rudest and simply meanest people I've ever met. Just stone cold check in check out. No bedside manner at all. Honestly you could give them any medical information on yourself and they'll just ignore it. Are the walls red? Nope, they'll say they're blue. Not even worth it.
If I'm in Wheeling Hospital's parking lot having a heart attack I'll insist to go somewhere else.
Don't come to the emergency room here cause ur chances of being seen are not good unless it a child under 10. While I see a lady who came here before me also looks to be in pain whw I sit here with a pain level of 8 to 9 going on 3hr wait cause their excuse is no beds. But they took 3 people in that came after I been here for an hour. Keep in mind I informed them I just had an emergency Cs3ction 2weeks ago but i guess not important