William Newton Hospital

I went in with trouble breathing, lightheaded, yellow phlegm, and other symptoms after work became too dangerous to continue.I was left there for hours then had my blood drawn. Then they said I was a “little dry” and brushed it all off as dehydration. I’ve been hydrating the past few days prior to coming here and it’s gotten worse. I can’t sleep, catch my breath, or get up too quickly and it makes my job life threatening. The second nurse put on my blood pressure cuff and walked off after which it popped off because it wasn’t on tight enough. Later I heard her telling the staff “he took it off.” I asked another nurse to put it on for me and she said they’ll do it later. I understand other patients with immediately life threatening issues come first but just grabbing the first result and running with it and not addressing the other symptoms or how to help them is just awful. The doctor mentioned my high heart rate and being concerned about it but it wasn’t brought up again. Comforting. Any other doctors’ office would’ve probably swabbed my phlegm, taken my temperature, or recommended something besides “hydrate and ibuprofen” to maybe help me breathe. Meanwhile the diarrhea, trouble breathing, lightheadedness still continue and I can’t sleep. They didn’t even recommend over the counter medicine to help. Brushing off a patient with “you’re a little dry” as the cause for all of this after explaining I’ve been hydrating is infuriating. I wasn’t a “little dry” before I stepped into that office and was left there and now I’m left wondering if I should go to another office to check for an infection. This is the first doctor visit I’ve had where I’m leaving with more concerns than I came in with. Edit: went to urgent care literally hours after when they opened and was confirmed sick by listening to my lungs and looking at my throat. Also the urgent care bothered to take my temperature and didn’t order unnecessary blood tests. They gave me medicine and I’m starting to feel better. This hospital was negligent.

THIS IS THE WORST HOSPITAL EVER! This hospital was informed before my arrival that I was coming and when we get into the door they had nothing ready. The ER doctors “taking care” of me had no idea that I just got ultrasounds done by THEIR own radiologist. They all seemed uneducated and were acting as if it was their first day. I do not recommend bringing your loved ones here during an emergency! Very disappointed.

Family member in ER with respiratory difficulty due to pneumonia, is a cardiac patient who was 2 weeks out from acute stroke. He needed transferred to St Francis. I understand this process takes time. I work in ER. When family shows up you answer questions and foremost you take care of the patient!!! The poorest nursing care I have ever seen! Worst interaction with patients and visitors by staff. Huge disappointment WNH .

My father was recently there for 2 weeks. The hospital gave him good care Their food service is great, they take your order personally and u can place an order any time till the kitchen closes. The hospitalist was indecisive.

Make sure you follow up on your charges. There's a good chance you're not being billed for the correct treatment or procedure. I don't know if that's the doctors and nurses being lazy or just incompetent. I wouldn't recommend coming here for anything except for delivering a baby or basic care. Definitely not a place to risk getting any kind of surgery done.