How to Get Your Medical Records from Candler Hospital
Use this guide to plan a medical records request from Candler Hospital in Savannah, GA. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from Candler Hospital?
To get your medical records from Candler Hospital in Savannah, GA, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for Candler Hospital
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Medical Records
- Phone
- 912-819-6767 Option #6
- Hours
- Monday-Friday, 8:00 a.m. to 5:00 p.m.
- Mailing address
- Candler Hospital Attention Medical Records 5353 Reynolds Street Savannah, GA 31405
St. Joseph's/Candler publishes Medical Records assistance for the Savannah Candler campus at 912-819-6767, Option #6, Monday through Friday, 8 a.m. to 5 p.m. Signed patient-own-copy requests are accepted by mail, email or the linked online process. Patient fax requests are expressly not accepted; the provider-to-provider fax exception is not a patient submission method. The Candler mailing address is distinct from St. Joseph's Hospital. The source page's publication/update date was not established. Calls, email security, delivery and operating availability were not tested. Portal capabilities, fees, turnaround, CMS identifiers and quality were not reviewed.
Operator records instructions · Vendor Reported · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Listed Request Forms
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Georgia may impose additional per-page fee caps.
State law for this request: Georgia
- Response deadline
- 30 daysA Georgia provider must furnish your records within 30 days of receiving your request; Georgia's statute provides no extension. (O.C.G.A. § 31-33-2)
- Copy fees
- $0.97/pageUnder O.C.G.A. § 31-33-3 as adjusted by DCH effective July 1, 2026, providers may charge up to $25.88 for search and retrieval, $0.97 per page for pages 1–20, $0.83 for 21–100 and $0.66 beyond 100, up to $9.70 for certification, plus actual postage. DCH notes that requests by individuals for their own records are governed instead by HIPAA's reasonable cost-based fee rules. (O.C.G.A. § 31-33-3, Georgia Department of Community Health — Medical Records Request Notice, 45 CFR 164.524)
State rule checked against official sources on . Information only, not legal advice.
Step-by-Step: Get Your Records from Candler Hospital
- 1
Verify your identity
Ask Candler Hospital which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for Candler Hospital: Patient records request instructions and linked forms. Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for Candler Hospital: mail, email, online. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Georgia may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with Candler Hospital when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
Let Us Get Your Records — $50
Skip the paperwork and phone calls. MedicalRecords.com handles the authorized request and provider follow-up on your behalf. Provider availability, completeness, fees, and release timing vary.
Order Records from Candler HospitalRelated Resources
Candler Hospital Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from Candler Hospital with our secure online form.
Georgia Health Data Guide
Data breaches, patient rights, and healthcare regulations in Georgia.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.