Hospital medical records
Cleveland Clinic medical records
Review listed records request information for Cleveland Clinic in Cleveland, OH. Or sign one form and we will request, follow up, and deliver your records for you.
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Confirm the records contact.
- Listed phone
- (216) 444-5580
- Listed fax
- (216) 587-8043
- Portal
- MyChartDirectory-listed destination; confirm available records and request options with the provider.
- What to say
- Ask for a copy of your records under your HIPAA right of access. They may ask you to sign their release form and show ID.
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Request methods, timing and copying fees vary.
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- 01We send the request and your signed authorization to Cleveland Clinic.
- 02We follow up with their records department and post every update on your status page.
- 03Your records arrive as a secure download, or however you choose.
Full price before you pay. Cleveland Clinic decides how fast they release records; we tell you what we know as soon as we know it.
How do I request medical records from Cleveland Clinic?
To request medical records from Cleveland Clinic in Cleveland, OH, confirm the provider’s current instructions. The directory lists (216) 444-5580 as a records contact. Confirm these contact details and where to send your request before sharing identifying documents. Follow the hospital’s portal guidance for online records access; a complete copy may require a separate request.
This page lists medical records request information for Cleveland Clinic in Cleveland, OH. Where available, records contact information is listed below. A directory-listed online destination is also shown. Directory-listed EMR information (listed entry: epic) is also shown. Use the listed information to ask the hospital about its records request procedures.
Cleveland Clinic is a healthcare facility. Medical records request information for Cleveland Clinic in Cleveland, OH. Review listed provider contacts and confirm request procedures with the hospital.
EMR System
Patient portal information
Confirm this directory destination with the provider. Available records and download options depend on the provider; this listing does not verify portal capabilities.
MyChart
UnverifiedAccess your records at:
https://my.clevelandclinic.org/online-services/mychartAbout Cleveland Clinic
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Hospital quality information
Quality data pending review
We are holding this imported quality panel while its facility attribution and source are reviewed. Check CMS for current published information.
Find hospital quality information on CMS Care CompareEMR Systems
Records contacts listed for Cleveland Clinic
Contact Information
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Health Information Management
- Phone
- (216) 444-5580
- Fax
- (216) 587-8043
- Hours
- Monday-Friday, 8:00 a.m. to 4:30 p.m.
- Mailing address
- Health Information Management Health Data Services Ab7 9500 Euclid Avenue Cleveland, OH 44195
Published Cleveland Clinic Ohio/main-campus patient-records routing, matched to the catalog name and 9500 Euclid Avenue, Cleveland address. The linked authorization form is revised September 11, 2026; the HTML page has no established update date. The form excludes ACMC, Akron General and Cleveland Clinic Florida from this routing. MyChart request instructions have record-volume/date limitations. Calls, fax/mail delivery, account access and actual service availability were not tested. This records-only review does not resolve catalog CCN disagreements, duplicate identity, facility quality or publication holds. Imported turnaround and fees remain unreviewed.
Operator records instructions · Vendor Reported · Limited confidenceRecords contact review: .
Request timing
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Listed request methods — confirm with the provider
Data Breach History
Cleveland Clinic has been involved in 2 reported data breaches affecting 101,604 patients.
Hacking/IT Incident · 3,604 affected
Hacking/IT Incident · 98,000 affected
View all breaches in OHFrequently Asked Questions: Cleveland Clinic
How do I request medical records from Cleveland Clinic?
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What EMR system does Cleveland Clinic use?
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How much does it cost to get medical records from Cleveland Clinic?
Records Laws & Rights
Location
9500 Euclid Ave, Cleveland, OH 44195, USACleveland, OH 44195
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2 linked breach reports
Sum of reported affected counts: 101,604. Counts may overlap across reports.
Linked imported reports; no current check performed.
HIPAA & Patient Rights Requirements
Selected existing federal HIPAA requirements from eCFR and HHS
Individuals generally may inspect and obtain their protected health information in a designated record set, subject to the rule's exceptions. A covered entity must act within 30 days after receiving an access request; one extension of up to 30 days is permitted if it gives a written reason and completion date within the initial period.
What this means for you: An access request can result in access or a permitted denial. The rule specifies when a denial must be reviewable; it does not guarantee access to every record.
For a breach of unsecured protected health information affecting 500 or more individuals, a covered entity must notify the HHS Secretary without unreasonable delay and no later than 60 calendar days after discovery, subject to law-enforcement delay under § 164.412.
HHS breach-reporting guidanceIndividual notice and discovery — § 164.404Law-enforcement delay — § 164.412What this means for you: Fewer-than-500 breaches follow a different Secretary-reporting deadline: no later than 60 days after the end of the calendar year in which discovered. Individual notification is a separate requirement under § 164.404.
Individuals may request amendment of their protected health information in a designated record set. A covered entity must act within 60 days after receipt; one extension of up to 30 days is permitted if it gives a written reason and completion date within the initial period.
What this means for you: An amendment request may be denied on grounds specified in the rule. A written denial must explain the basis and the individual's right to submit a statement of disagreement; a request does not guarantee a correction.
Official Data · High confidence for these cited federal requirements. Dates show source review, not new effective dates. State law and case-specific exceptions are outside this summary.