Axxess

Axxess Home Health / Axxess Hospice (with Axxess Home Care, RCM/Billing Services and related modules)

Axxess · Review dated 2026-10-13

Quote-based / not publicly disclosed for core subscriptions, implementation, billing/RCM, hospice, home health, home care, interfaces, e-prescribing, telehealth or payments. Official Terms disclose that a Service Order may contain an Implementation Fee, Monthly Fee, Billing Services, Recovery Services, Reserves and other fees, but no amounts. Terms say first-month fees are due before access; thereafter recurring credit-card or ACH billing, generally monthly on the access anniversary; payments are non-refundable; multi-location organizations owe applicable fees for each location; fees may increase annually up to 5% or to standard list price, and may increase for unforeseen >5% cost. No public minimum commitment length, free trial, or standard core rate found.

Billing model

Quote-based, organization-size/service-order dependent. A legacy official Axxess page says pricing is tiered by organization size (small/medium/large) but gives no dollar rates. Current official pages use Contact Us/View Demo rather than publishing a price list.

Fees and add-ons

Verifiable published amounts: $250/month for each additional secondary Super-User (two primary Super-Users designated during implementation; additional secondary users are optional under the Terms); $250/hour for customized education, presentations, reports or other services not included in the agreement. Implementation Fee, Monthly Fee, Billing Services, Recovery Services and Reserves are contract/service-order items with amounts not disclosed. ACH and credit-card recurring payment are required after the first month; overdue balances accrue 1.5%/month or the highest lawful amount after 30 days, and collection/attorney fees may apply. AxxessCARE professional payments use third-party processing (Terms name Braintree, subject to Braintree agreements), but this is not a disclosed general EHR payment-processing rate. Inclusions evidenced by official product pages: clinical notes/OASIS, care plans, medication and drug/allergy checks, electronic signatures, scheduling, EVV, claims/eligibility/remittance workflows, dashboards/reporting, hospice IDG/NOE/NOTR/claims, mobile/cloud access, HIPAA messaging, and Carequality/CommonWell/partner exchange. Telehealth visit notes are documented for SN/PT/OT/ST and default payable but not billable in the cited help documentation. RCM/Billing Services cover electronic claims for all payers, claim submission/tracking/corrections, eligibility, remittance/payment posting, collections/recovery and dedicated account management; no percentage-of-collections or per-claim price published. E-prescribing: no official current page opened that states Axxess itself includes e-prescribing or discloses an eRx fee; official material supports medication management and pharmacy/clinical-information integrations, so eRx pricing/status is not publicly disclosed. Migration/data-conversion fees and standard onboarding package are not publicly disclosed; official training page confirms online/seminar/webinar education and customized training on request, with no price.

Availability and public pricing

Current official site (checked 2026-10-13) presents Axxess Home Health as an enterprise clinical platform and Axxess Hospice as a current hospice-specific EHR, alongside RCM/Billing Services, Axxess Exchange and other modules. The old official /web_based_home_health_software page remains accessible and says tiered organization-size pricing, unlimited users/automatic upgrades, but has no amounts and should be treated as legacy/stale positioning rather than a current rate card. The official Terms are current commercial terms but are not a public price sheet. Axxess blog's statement that an EHR implementation can exceed $200,000 is a generic industry pitfall, not an Axxess charge and must not be used as Axxess pricing. No authoritative public-sector/customer-specific Axxess contract amount was located in the search conducted.

Qualifications

All findings rely on official vendor-owned pages/help content actually opened/read. The $250 amounts are Terms add-on/service rates, not core subscription pricing. The Terms do not expose the underlying Service Order, so implementation, monthly, RCM, recovery, reserves, interface, eRx, telehealth and migration charges remain quote-based/not publicly disclosed. The telehealth help article is hosted under COVID-19 resources and may reflect older reimbursement context; it is evidence of documented functionality, not a current price or reimbursement promise. The ICD-10 implementation-timeline page contains 2013-2015 dates and is stale; it was not used to infer current implementation pricing. The legacy AgencyCore page's tiered-pricing language is undated and lacks rates.