Allscripts / Veradigm
by Allscripts Healthcare Solutions
Full-featured EHR and practice management solutions for ambulatory practices, hospitals, and post-acute care facilities.
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Decision Intelligence
Scores from 5 proprietary frameworks with cited data sources.
Our Methodology →- Veradigm (2022)
- Rebrand
- 180,000+
- Providers
- 45,000+
- Clients
- 1986
- Founded
Founder & CEO
Allscripts / Veradigm is an entity. Full-featured EHR and practice management solutions for ambulatory practices, hospitals, and post-acute care facilities.
Rebrand
Providers
Clients
Founded
Platform Overview
What is Allscripts / Veradigm?
Allscripts offers a suite of EHR solutions including Sunrise (acute care), Professional (ambulatory), and TouchWorks. The platform serves diverse care settings from small practices to large hospitals.
Sunrise is the enterprise hospital solution, while Allscripts Professional EHR serves ambulatory practices. The company has a strong presence in specialty practices and smaller community hospitals.
Allscripts emphasizes open architecture and third-party integration capabilities.
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Capabilities
Allscripts / Veradigm Features
Live Demo
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Ecosystem
Products & Solutions
Sunrise
Acute care EHR for hospitals
TouchWorks
Ambulatory EHR
Professional EHR
Small practice solution
FollowMyHealth
Patient engagement platform
dbMotion
Health information exchange
CareInMotion
Population health
Connectivity
Integrations
Practice Management
Lab
Implementation Timeline
Typical Allscripts (Veradigm) implementation takes 6-12 months (26-52 weeks) across 5 phases.
Phase Details
1Planning & Assessment
Weeks 1-6 (~1 month)
Planning & Assessment
Weeks 1-6 (~1 month)
Discovery and solution design with Veradigm implementation team.
Key Tasks
- Conduct practice assessment and workflow analysis
- Select product configuration (Professional, TouchWorks, Sunrise)
- Define scope and deliverables
- Plan data migration strategy
- Establish project governance
Pro Tips
- Veradigm product selection is critical — ensure the right product for your practice size
- Clarify long-term product roadmap given recent corporate changes
2Configuration & Build
Weeks 5-28 (~6 months)
Configuration & Build
Weeks 5-28 (~6 months)
Configure selected Veradigm product with practice-specific workflows.
Key Tasks
- Configure clinical documentation templates
- Build order entry and prescribing workflows
- Set up practice management and billing
- Configure patient portal (FollowMyHealth)
- Build interfaces with external systems
- Set up reporting and analytics
Pro Tips
- Configuration depth varies significantly by product line
- FollowMyHealth patient engagement platform adds significant value
- Plan for interface testing cycles
3Data Migration
Weeks 18-38 (~5 months)
Data Migration
Weeks 18-38 (~5 months)
Extract and import data from legacy systems.
Key Tasks
- Extract data from current systems
- Map data to Veradigm data model
- Perform test imports and validation
- Plan cutover migration
- Validate financial data integrity
Pro Tips
- If migrating between Allscripts products, leverage Veradigm migration tools
- Plan extra time for complex multi-system environments
4Training
Weeks 32-44 (~3 months)
Training
Weeks 32-44 (~3 months)
Thorough training for all user roles.
Key Tasks
- Train super-users and system administrators
- Conduct provider and clinical staff training
- Train administrative and billing staff
- Provide practice environment access
- Conduct go-live readiness assessments
Pro Tips
- Training needs vary significantly by product — plan accordingly
- TouchWorks and Sunrise require more extensive training than Professional
5Go-Live & Post-Live Support
Weeks 42-52 (~3 months)
Go-Live & Post-Live Support
Weeks 42-52 (~3 months)
System go-live with vendor support and stabilization.
Key Tasks
- Execute final data migration
- Activate system with vendor support
- Provide at-the-elbow support
- Monitor and resolve issues
- Optimize workflows and transition to ongoing support
Pro Tips
- Plan for product-specific go-live support needs
- Large hospital implementations may benefit from phased rollouts
- Establish clear escalation paths for critical issues
Estimated Cost Breakdown
| Category | Estimated Range | Notes |
|---|---|---|
| Software Licensing | $200 - $500/provider/month | Varies significantly by product line (Professional vs. TouchWorks vs. Sunrise) |
| Implementation | $5,000 - $15,000/provider | Higher for enterprise products; lower for ambulatory |
| Data Migration | $3,000 - $20,000 | Complexity-dependent |
| Training | $2,000 - $8,000/provider | Enterprise products require more extensive training |
| Hardware | $0 - $20,000 | Cloud options available for newer products |
Common Pitfalls
- Selecting the wrong product line for your practice size and needs
- Not planning for the transition from legacy Allscripts to Veradigm branding
- Insufficient testing time for complex hospital environments
- Underestimating interface complexity with existing systems
Success Factors
- Choose the right product for your organization size and complexity
- Invest in experienced Veradigm implementation partners
- Plan for adequate testing and validation cycles
- Establish strong vendor relationship management
Decision Intelligence
Implementation & Cost Analysis
Implementation Difficulty
small practice
How we calculate Implementation Difficulty Index
| Component | Weight |
|---|---|
| Implementation Duration | 25% |
| Training Required | 15% |
| Data Migration | 20% |
| Workflow Disruption | 15% |
| Consultant Dependency | 10% |
| Go-Live Risk | 15% |
Methodology: idi-v1
Last computed: 8/16/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Total cost of ownership data not yet available
Product Tour
Allscripts / Veradigm Screenshots
These illustrative interface previews are placeholders, not vendor screenshots. Contact the vendor for current features and interface details.
Evaluation
Allscripts / Veradigm Pros & Cons
Advantages
- Open architecture with strong API capabilities
- Flexible for diverse care settings
- Good interoperability standards
- Strong in specialty practices
- Veradigm data network for analytics
- Options for practices of all sizes
Limitations
- Multiple product lines can be confusing
- Corporate transitions (Allscripts → Veradigm)
- Implementation complexity
- Customer satisfaction has varied
- Legacy products still in market
Community Sentiment: Allscripts / Veradigm
medium confidenceBest For
Mid-to-large ambulatory practices and multi-location organizations prioritizing interoperability and comprehensive practice management integration, particularly those connected to hospital systems
May Not Be Ideal For
Solo practitioners or very small practices seeking minimal complexity and lower cost, or organizations prioritizing modern user experience and interface design
What Users Praise
- +Users consistently highlight the extensive interoperability capabilities, particularly with health information exchanges and other healthcare systems
- +The e-prescribing functionality receives positive feedback for being intuitive and well-integrated with pharmacy networks
- +Practice management features including scheduling and billing are frequently described as comprehensive and efficient
- +Long-term users appreciate the system's stability and reliability once fully implemented and optimized
Common Concerns
- -The user interface is regularly criticized as outdated and less intuitive compared to newer competitors, requiring extensive clicking through multiple screens
- -Implementation and training processes are frequently described as lengthy, complex, and resource-intensive with steep learning curves
- -Customer support experiences vary widely, with users reporting inconsistent response times and difficulty reaching knowledgeable representatives
- -Customization capabilities are often cited as limited without significant additional costs or vendor involvement
- -System performance issues including slowness and occasional downtime are recurring themes in user feedback
Specialty-Specific Insights
primary care
Primary care practices report that the system handles routine workflows effectively but chronic care management tools could be more strong
multi specialty
Larger multi-specialty organizations appreciate the unified platform approach but note that specialty-specific templates often require substantial customization work
Switching Patterns
Why practices switch TO Allscripts / Veradigm:
- Practices migrating to Allscripts frequently cite consolidation needs when merging multiple locations or joining larger health systems
- Organizations value the established interoperability framework and connections with hospital systems and HIEs
- Some practices switch from paper-based or very outdated systems seeking a comprehensive all-in-one solution
Why practices switch FROM Allscripts / Veradigm:
- Practices leaving Allscripts commonly mention seeking more modern, user-friendly interfaces available from newer vendors
- Cost concerns drive switches, particularly when contract renewals include significant price increases or unexpected fees
- Smaller practices sometimes migrate away seeking simpler, more streamlined systems that require less administrative overhead
Based on analysis of: Healthcare IT vendor review platforms, Public healthcare provider forums and discussion communities, Healthcare IT industry publications and analyst assessments, User-generated reviews across multiple healthcare technology platforms. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
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Decision Intelligence
Vendor Lock-In Assessment
Vendor Lock-In Risk
High RiskRed Flags
- ⚠Legacy architecture
- ⚠Multiple product lines create confusion
How we calculate Vendor Lock-In Risk Rating
| Component | Weight |
|---|---|
| Contract Length | 15% |
| Data Export Quality | 25% |
| API Openness | 20% |
| FHIR Readiness | 15% |
| Termination Penalty | 10% |
| Switching Pain | 15% |
Methodology: vlrr-v1
Last computed: 8/16/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Common Questions
Frequently Asked Questions
Is Allscripts now Veradigm?
Yes, Allscripts rebranded to Veradigm in 2022 as part of a corporate restructuring. The core EHR products (Sunrise, TouchWorks, Professional) continue under the Veradigm brand.
What is the difference between Sunrise and TouchWorks?
Sunrise is Allscripts' acute care/hospital EHR platform. TouchWorks is the ambulatory EHR for physician practices and outpatient settings.
Is Allscripts good for small practices?
Allscripts Professional EHR is designed for small practices. For very small practices, Practice Fusion (also owned by Veradigm) is often a better fit.
Vendor Information
- Company
- Allscripts Healthcare Solutions
- Website
- Visit Website →
- Pricing Model
- Enterprise licensing
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Security & Data Breach History
Breaches reported at facilities using Allscripts / Veradigm
Recent Breaches at Allscripts / Veradigm Facilities
Delta County Memorial Hospital District (Delta Health)
Source: HHS Breach Portal | Matched via hospital EMR records
HHS Breach PortalBreach matching is based on hospital-EMR assignments in our database. A breach at a facility using Allscripts / Veradigm does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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