Greenway Health
by Greenway Health LLC
Ambulatory-focused EHR and practice management solutions for independent practices and specialty groups.
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- 100,000+
- Providers
- 10,000+
- Practices
- Ambulatory Care
- Focus
- 1998
- Founded
Founder & CEO
Greenway Health is an entity. Ambulatory-focused EHR and practice management solutions for independent practices and specialty groups.
Providers
Practices
Focus
Founded
Platform Overview
What is Greenway Health?
Greenway Health offers ambulatory EHR and practice management solutions designed for independent physician practices. The company emphasizes specialty-specific workflows and revenue cycle optimization.
Greenway Primesuite is the flagship EHR platform, offering full clinical documentation, e-prescribing, and practice management. The platform is particularly popular in specialty practices and small to medium physician groups.
Greenway focuses on helping practices succeed in value-based care and quality reporting programs.
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Capabilities
Greenway Health Features
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See Greenway Health in Action
Get a personalized walkthrough of Greenway Health's interface, workflows, and key features tailored to your specialty.
Ecosystem
Products & Solutions
Intergy
Integrated EHR & PM platform
Intergy Cloud
Cloud-hosted solution
Patient Portal
Patient engagement
Population Health
Care management
Revenue Services
RCM outsourcing
Connectivity
Integrations
Lab
Implementation Timeline
Typical Greenway Health implementation takes 4-8 months (17-35 weeks) across 5 phases.
Phase Details
1Planning & Assessment
Weeks 1-4 (~1 month)
Planning & Assessment
Weeks 1-4 (~1 month)
Practice analysis and Greenway Intergy or Prime Suite implementation planning.
Key Tasks
- Conduct practice assessment with Greenway team
- Select product configuration (Intergy or Prime Suite)
- Define workflow requirements and scope
- Plan data migration strategy
- Establish project timeline and milestones
Pro Tips
- Greenway Intergy is strong for specialty practices — ensure you have the right product selected
- Request references from similar specialty practices
2Configuration & Build
Weeks 3-18 (~4 months)
Configuration & Build
Weeks 3-18 (~4 months)
Configure Greenway system with specialty-specific workflows and templates.
Key Tasks
- Configure clinical templates and documentation workflows
- Build scheduling and registration workflows
- Set up billing and practice management
- Configure patient portal and engagement tools
- Build interfaces with labs and pharmacies
- Set up quality reporting and dashboards
Pro Tips
- Greenway has strong specialty-specific configurations — leverage them
- Intergy configuration requires some technical expertise
- Test interfaces thoroughly during the build phase
3Data Migration
Weeks 10-22 (~3 months)
Data Migration
Weeks 10-22 (~3 months)
Extract and import data from legacy systems.
Key Tasks
- Export data from current EHR system
- Map data to Greenway data model
- Import demographics, insurance, and clinical data
- Validate imported data quality
- Plan for document and image import
Pro Tips
- Greenway provides migration assistance — take advantage of it
- Validate specialty-specific data fields carefully
- Plan extra time for complex data transformations
4Training
Weeks 18-28 (~3 months)
Training
Weeks 18-28 (~3 months)
Thorough training for all user roles using Greenway training resources.
Key Tasks
- Train super-users on system administration
- Conduct clinical staff training on documentation workflows
- Train administrative staff on scheduling and billing
- Provide practice time in training environment
- Assess readiness for go-live
Pro Tips
- Greenway Learning Academy provides valuable resources
- Plan specialty-specific training sessions for clinical staff
- Create workflow cheat sheets for common tasks
5Go-Live & Post-Live Support
Weeks 26-35 (~2 months)
Go-Live & Post-Live Support
Weeks 26-35 (~2 months)
Supported go-live with Greenway assistance and optimization.
Key Tasks
- Execute final data migration
- Go live with Greenway support
- Monitor system performance and address issues
- Optimize templates and workflows
- Transition to standard support
Pro Tips
- Greenway provides go-live support options — invest in them
- Plan for template refinement in the first month
- Monitor billing accuracy closely during initial weeks
Estimated Cost Breakdown
| Category | Estimated Range | Notes |
|---|---|---|
| Software Licensing | $250 - $500/provider/month | Depends on product (Intergy vs. Prime Suite) and modules |
| Implementation | $3,000 - $10,000/provider | Includes configuration and project management |
| Data Migration | $2,000 - $10,000 | Complexity-dependent |
| Training | $1,500 - $5,000/provider | Training program based on scope |
| Hardware | $0 - $10,000 | Cloud options available; on-premise requires servers |
Common Pitfalls
- Not leveraging Greenway specialty-specific content
- Insufficient configuration testing before go-live
- Underestimating billing module complexity
- Not planning for adequate staff training time
Success Factors
- Select the right Greenway product for your practice type
- Leverage specialty-specific configurations and templates
- Invest in thorough training before go-live
- Plan for post go-live optimization period
Product Tour
Greenway Health Screenshots
These illustrative interface previews are placeholders, not vendor screenshots. Contact the vendor for current features and interface details.
Evaluation
Greenway Health Pros & Cons
Advantages
- Strong specialty-specific workflows
- Good for independent practices
- Integrated EHR and practice management
- MIPS/MACRA support built-in
- Flexible deployment options
- Reasonable pricing for mid-sized practices
Limitations
- User interface can feel dated
- Customer support mixed reviews
- Implementation timeline concerns
- Cloud transition still in progress
- Limited large enterprise features
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Common Questions
Frequently Asked Questions
What is Greenway Intergy?
Intergy is Greenway Health's flagship integrated EHR and practice management platform. It's designed for ambulatory practices and offers specialty-specific workflows.
Is Greenway Health cloud-based?
Greenway offers both on-premise and cloud deployment options. Intergy Cloud is their fully hosted solution that doesn't require local server infrastructure.
What specialties does Greenway support?
Greenway is popular with orthopedics, cardiology, OB/GYN, and primary care practices. They offer specialty-specific templates and clinical content.
Does Greenway have billing services?
Yes, Greenway Revenue Services offers outsourced revenue cycle management for practices that want to focus on patient care rather than billing.
Vendor Information
- Company
- Greenway Health LLC
- Website
- Visit Website →
- Pricing Model
- Subscription-based
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Security & Data Breach History
Breaches reported at facilities using Greenway Health
No matched breaches found
No data breaches in the HHS breach portal have been matched to facilities tracked as using Greenway Health (0 facilities tracked).
Source: HHS Breach Portal | Matched via hospital EMR records
HHS Breach PortalBreach matching is based on hospital-EMR assignments in our database. A breach at a facility using Greenway Health does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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