Greenway Health to eClinicalWorks Migration Guide
A complete step-by-step guide for migrating your EMR system from Greenway Health to eClinicalWorks. Includes data migration checklist, timeline estimates, cost projections, common challenges, and expert tips.
How do I migrate from Greenway Health to eClinicalWorks?
Migrating from Greenway Health to eClinicalWorks is a medium-difficulty process that typically takes 3-6 months and costs $10,000-$60,000 depending on practice size. Key steps include: evaluate and plan, extract data from greenway intergy, configure eclinicalworks, and more. The migration involves transferring 10 categories of clinical and administrative data.
Timeline
Estimated Cost
Migration Process
Difficulty Level
Estimated Cost
Includes licensing, data migration, implementation services, training, and contingency. Actual costs vary based on organization size, data complexity, and customization requirements.
Data Migration Checklist
The following data categories can be migrated from Greenway Health to eClinicalWorks:
Step-by-Step Migration Process
Evaluate and Plan
Review your Greenway contract terms, document all integrations and customizations, and establish a migration timeline. Coordinate with eClinicalWorks sales to scope the implementation.
Extract Data from Greenway Intergy
Work with Greenway support or your local IT team to extract patient data. Use CCDA exports for clinical data and database-level extraction for complete data sets. Verify data completeness before proceeding.
Configure eClinicalWorks
Set up your eCW environment including practice configuration, provider profiles, scheduling templates, clinical templates, and billing setups. eCW implementation team provides guided configuration assistance.
Import and Validate Data
Load patient data into eClinicalWorks using their data import tools. Validate demographics, active medications, allergies, and problem lists. Spot-check clinical notes for formatting and completeness.
Re-establish Integrations
Connect lab interfaces (Quest, LabCorp), pharmacy networks (Surescripts), and any other third-party systems. Test all interfaces to ensure orders and results flow correctly.
Train Staff and Go Live
Complete eCW training for all users (8-16 hours per role). Go live with eCW support. Maintain Greenway read-only access for 60 days for historical reference.
Common Challenges
Greenway Intergy data structure differs significantly from eCW internal data model
Greenway specialty-specific workflows (orthopedics, cardiology) need reconfiguration in eCW
On-premise Greenway deployments require local data extraction before cloud migration to eCW
Revenue cycle workflows and fee schedules need reconfiguration in eCW practice management
Historical document attachments may require bulk import handling
Lab and pharmacy interface connections must be re-established in eCW
Expert Migration Tips
eCW cloud model eliminates server maintenance that Greenway on-premise deployments require -- factor in IT cost savings
Start with a pilot department before rolling out to the full practice
eCW healow patient portal provides strong patient engagement -- set it up during migration, not after
Budget for temporary billing staff support during the first month of revenue cycle transition
Request eCW implementation team members with Greenway migration experience
Frequently Asked Questions
Why switch from Greenway to eClinicalWorks?
Practices switch for lower cost (eCW at $449/provider/month can be cheaper than Greenway), 100% cloud architecture, larger user community, integrated telemedicine, and stronger patient engagement tools via healow.
Is eClinicalWorks easier to use than Greenway?
Both systems have learning curves. eCW is generally considered more feature-rich but can feel complex initially. Greenway Intergy users often find eCW navigation different but adapt within 2-4 weeks of regular use.
How long does the Greenway to eCW migration take?
Most practices complete the migration in 3-6 months. The timeline depends on practice size, data complexity, and how quickly staff completes training. Solo practices may finish in 6-8 weeks.
Will eClinicalWorks handle our specialty workflows?
eClinicalWorks supports a wide range of specialties including primary care, urgent care, pediatrics, and internal medicine. For deep specialty needs like cardiology or orthopedics, verify that eCW specialty templates meet your requirements during the evaluation phase.
Migration Summary
- From
- Greenway Health
- Difficulty
- Medium
- Timeline
- 3-6 months
- Est. Cost
- $10,000-$60,000 depending on practice size
- Steps
- 6 steps
- Data Types
- 10 categories
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