CareStack

CareStack dental practice platform

CareStack · Review dated 2026-10-13

CareStack’s official pricing page publicly shows two monthly starting prices: Essentials — $829/month; Intelligence — $1,299/month. These are USD amounts and are presented as starting prices, not guaranteed quotes. The page says pricing is customized based on number of locations, chairs, providers, etc.; the FAQ says licensing is generally set against locations/providers and users do not each require a separate license. Exact plan inclusions beyond the feature comparison and any minimum location/provider commitment are not publicly specified.

Billing model

Monthly subscription, priced at the practice/account level using a combination of locations, chairs and providers rather than per user. Custom plans are available. The official page states all listed features are included with no extra charges/no upsells or add-on software required, while the FAQ qualifies that third-party services and certain implementation circumstances can create separate charges.

Fees and add-ons

Setup/implementation: not a published amount; the pricing FAQ says an implementation fee may apply in certain cases depending on data-migration complexity and additional training requirements. The pricing page separately advertises data conversion, dedicated training, 60 days of implementation hand-holding and lifetime free post-go-live support, but gives no amounts. Migration/training: included in the advertised onboarding offer, subject to the implementation-fee caveat; onboarding says a typical rollout is 4–5 weeks including conversion and training. Support: lifetime free post-go-live support (no amount disclosed). eRx/EPCS: not included at no charge where third-party software is required; official FAQ says electronic prescribing software such as DoseSpot is paid separately, is an extra cost, may change for controlled substances, and no price is published. Teledentistry: listed as included; FAQ says only a computer, microphone and webcam are needed; no separate amount disclosed. Clearinghouse/claims: official FAQ says no additional fees or charges are required for CareStack Insurance Claims Management and claims can be centralized without a separate clearinghouse portal. Third-party integrations: CareStack says it does not charge the customer for an active integration, but charges the third-party provider a fair-use data fee that the provider may pass through; no amount disclosed. RCM: CareStack lists built-in RCM functions as included and separately markets outsourced CareRevenue RCM services, but publishes no price. Payment processing/CS Pay, telephony, financing and other transaction/provider charges: no public amounts found; request a quote. No encounter-, bed-, or per-transaction price was published.

Availability and public pricing

Currently active and sold/served in the United States. CareStack’s official homepage says more than 3,000 dental practices trust the platform and describes active cloud dental practice-management software with clinical workflows and RCM. Its official support page states 2,000+ dentists across the US and 25,000+ active users. The homepage lists current clinical-record capabilities (general/perio charting, clinical notes, treatment planning, digital imaging, electronic prescriptions) and HIPAA/SOC 2 Type 2/ISO 27001:2022 claims. The FAQ says e-prescribing supports most pharmacy chains across the United States. These are primary vendor claims; no independent government procurement evidence was needed because the vendor publishes current product and US-use evidence.

Qualifications

The assigned MedicalRecords.com entry is not an alias or acquisition identified by the reviewed official pages; CareStack is the vendor/product name. It is primarily a dental practice-management platform with substantial clinical-record/EHR functionality, not a general medical ambulatory EHR or hospital EHR. Public amounts are only starting prices and may not apply to every practice; the page does not state a minimum number of locations/providers, contract term, annual prepay option, taxes, payment-processing rates, EPCS/DoseSpot rates, or outsourced RCM/telephony/financing transaction charges. Where CareStack does not publish an amount, the correct status is “Not publicly disclosed; request a quote.”