Cliniko

Cliniko practice management software with treatment notes/clinical records

Cliniko (Red Guava Pty Ltd; vendor branding shown on official Cliniko site) · Review dated 2026-10-13

Official pricing is publicly posted in United States dollars (USD), monthly by number of practitioners: 1 practitioner $45/month; 2–5 practitioners $95/month; 6–8 $145/month; 9–12 $195/month; 13–25 $295/month; 26–200 $395/month. Pricing page says all subscriptions include every Cliniko feature, free support, unlimited admin and reception users, unlimited locations, unlimited file storage and patients, monitoring, updates, and backups. 30-day free trial with no payment details required; no upfront costs. Annual billing is available after signup and gives one month free per year in addition to the initial trial. No minimum contract term; plan changes are prorated. Registered charities and educational institutions can use Cliniko free (contact required).

Billing model

Subscription priced by practitioner count (not per site, bed, encounter, or patient); monthly cadence by default, optional annual cadence. Published brackets cap at 200 practitioners; the site says to increase/decrease practitioner count, but does not publish a price above 200. SMS is prepaid at $0.10 USD per message. No feature/module surcharge is stated: the vendor says every Cliniko feature is included except optional SMS messaging.

Fees and add-ons

SMS: $0.10 USD per message (prepaid credits). Telehealth: official help FAQ says currently no charge; peer-to-peer encrypted, supports up to 4 total participants. Online payments: Cliniko integrates with Stripe; Stripe charges a per-transaction fee that varies by customer location and domestic/international card type, but Cliniko’s opened page does not publish an amount—Not publicly disclosed; refer to Stripe/request details. Third-party connected apps may impose their own fees. Data transfer/migration: Cliniko pricing page says free migration help from many other practice-management systems; official FAQ says demographics, products, billable items and contact lists can be imported from CSV, while historical treatment notes may need manual recreation or file attachments; free transfer is available from some systems. Setup: no upfront cost. Support: included and free; homepage says round-the-clock online chat/email support. Training: Not publicly disclosed; request details. eRx/EPCS: no US e-prescribing/EPCS price or native feature was found in the opened official materials; connected-app directory lists region-limited e-prescribing integrations (e.g., Australian, UK, South African), not a published US eRx/EPCS offer. Clearinghouse, US insurance claims, and RCM: no public Cliniko amount or native US offering found; Not publicly disclosed; request a quote/details.

Availability and public pricing

Currently active and sold/served in the United States. Evidence from official current pages: Cliniko offers a live 30-day signup trial and USD pricing; its security page explicitly discusses US clinics, says HIPAA is a concern for clinics based in the United States, states Cliniko is HIPAA compliant, and offers a Business Associate Agreement on request. Official product pages describe current management of schedules, treatment records/notes, invoices, payments and multi-location practices, and say the product is used in more than 95 countries. This supports US availability for allied-health practices, subject to the customer’s compliance and workflow requirements.

Qualifications

Cliniko is a practice-management platform with treatment notes/records, scheduling and billing—not necessarily a full US-certified ambulatory EHR. The vendor’s public materials do not establish ONC certification, US eRx/EPCS, clearinghouse connectivity, payer claims, or revenue-cycle-management capability. HIPAA/BAA language supports US service but is not evidence of US clinical certification or payer functionality. The official connected-app catalog is globally mixed and includes explicitly Australia/UK/South Africa-only tools; do not treat those as US availability. Pricing, SMS and Stripe details were read on official pages; where no amount was published, this report says Not publicly disclosed; request a quote/details rather than inferring a rate.