Independent EMR profile
Dentrix Ascend
by Henry Schein
Dentrix Ascend is Henry Schein's cloud-based dental practice management platform, offering anytime-anywhere access to patient records, scheduling, and billing. It delivers the trusted Dentrix experience in a modern, subscription-based cloud environment.
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- Pricing
- See product pricing and terms
- Pricing model
- Quote-based/custom package and suite model. Dentrix Connected Care Essentials is an annual support plan (the page says coverage for an entire year with one annual fee, while also calling it a low monthly fee); exact cadence mechanics, amount, currency, minimums and conditions are not publicly disclosed. Dentrix Ascend’s current packages are Essentials, Pro and Accelerate, but official pages publish no prices or billing unit.
- Product source
- Review pending
Markets: Dental practices seeking cloud solutions · Multi-location dental groups · Dental service organizations (DSOs) · New dental practices
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
Dentrix and Dentrix Ascend dental practice-management systems, including clinical records, scheduling, imaging, claims, billing, payments, analytics and related suites
Henry Schein One, LLC (joint venture of Henry Schein, Inc. and Internet Brands) · Review dated
No exact public dollar price found on the official current product, package, support, claims, or vendor pages reviewed. Dentrix packages and Dentrix Ascend packages/suites are presented as customizable offerings with purchase/contact pathways; amount is **Not publicly disclosed; request a quote**. Dentrix Connected Care Essentials is described as one annual fee covering a year and also as a low monthly fee, but no amount or billing unit is published. Currency is therefore not stated. No public provider/site/location/encounter rate or minimum was found.
- Billing model
- Quote-based/custom package and suite model. Dentrix Connected Care Essentials is an annual support plan (the page says coverage for an entire year with one annual fee, while also calling it a low monthly fee); exact cadence mechanics, amount, currency, minimums and conditions are not publicly disclosed. Dentrix Ascend’s current packages are Essentials, Pro and Accelerate, but official pages publish no prices or billing unit.
- Fees and add-ons
- Setup/migration/training: Dentrix Ascend says a dedicated team performs data conversion, testing, hands-on office training and provides online resources, with setup in as little as 25 days; no amounts are published, so **Not publicly disclosed; request a quote**. Support/updates: Dentrix Connected Care Essentials includes unlimited support, training resources/webinars, regular updates and security/support capabilities; price is not published. eRx/EPCS: no official current page reviewed publishes an eRx or EPCS fee or confirms such a module. Telehealth: no official current page reviewed publishes a telehealth module or fee. Clearinghouse/claims: the current Dentrix eligibility and claims suite says it performs real-time eligibility, claims/attachments/ERAs and prints/mails electronically unprocessable claims at no additional cost; it does not publish the underlying subscription, transaction, per-claim, eligibility-check or clearinghouse rate. An older official Dentrix eClaims FAQ (updated 2020) likewise says paper claims are printed/mailed at no additional charge and batches may contain up to 100 claims, but gives no price. RCM: current official pages describe integrated claims, billing, payments and EDS/RCM capabilities but publish no RCM subscription or transaction amounts; **Not publicly disclosed; request a quote**. No migration, implementation, training, support, eRx/EPCS, telehealth, clearinghouse, RCM or other transaction minimums were found.
- Availability and public pricing
- Currently active and served in the United States. The official Dentrix Ascend product page explicitly lists Regional Availability as United States and Solution Category as Practice Management System. The official Henry Schein One March 10, 2026 release says the next era of Dentrix Ascend is available immediately and states Dentrix and Dentrix Ascend serve U.S. practices. Current Dentrix and Henry Schein One pages show active products, packages, support, clinical imaging, claims and billing offerings.
- Qualifications
- The directory names are product/brand entries rather than separate vendors: Henry Schein One is the canonical vendor and Dentrix/Dentrix Ascend are its brands. These are dental practice-management systems with clinical-record functionality, not full general medical EHRs. Official pages do not disclose exact prices; do not infer rates from marketing language such as ‘low monthly fee.’ The Dentrix eClaims FAQ is an official but dated source (updated 2020) and is used only for its explicit no-additional-charge/100-claim-batch statements, not as evidence of current pricing. The current official pages do not establish e-prescribing, EPCS or telehealth pricing.
View cited sources (10)
- https://www.henryscheinone.com/products/dentrix-ascend/
- https://www.henryscheinone.com/products/dentrix-ascend-packages-and-suites/
- https://www.dentrix.com/
- https://www.dentrix.com/dental-solutions/dentrix-packages-and-suites/
- https://www.dentrix.com/dental-solutions/dentrix-connected-care-essentials/
- https://www.dentrix.com/dental-solutions/dental-insurance-billing-and-collections/dentrix-eligibility-and-claims-processing-suite/
- https://magazine.dentrix.com/dentrix-eclaims-faq/
- https://www.henryscheinone.com/products/eds/
- https://www.henryscheinone.com/about-us/press-release/new-dentrix-ascend-packages-for-dsos/
- https://www.henryscheinone.com/about-us/
Dentrix Ascend is Henry Schein's cloud-based dental practice management platform, offering anytime-anywhere access to patient records, scheduling, and billing. It delivers the trusted Dentrix experience in a modern, subscription-based cloud environment.
Pricing
Pricing model
Product source
Platform Overview
What is Dentrix Ascend?
Dentrix Ascend is a cloud-based dental practice management and clinical system launched in 2014 by Henry Schein One (formerly Henry Schein Practice Solutions), designed specifically for modern dental practices seeking mobility, multi-location coordination, and freedom from server-based infrastructure. As the cloud-native evolution of the established Dentrix brand—which has been a dominant force in dental practice management since 1985—Dentrix Ascend targets practices ranging from single-provider startups to multi-location DSOs seeking scalable, centralized management capabilities.
The platform delivers comprehensive clinical and administrative functionality through a browser-based interface accessible from any internet-connected device. Clinical capabilities include full periodontal charting with touch-screen optimized odontograms, digital radiograph integration with major imaging systems, treatment planning with visual presentation tools, and clinical notes templates specific to dental procedures. The administrative suite encompasses patient scheduling with online booking portals, insurance verification and electronic claims submission, patient communication automation, and practice analytics dashboards for tracking production, collections, and clinical metrics across multiple locations.
Dentrix Ascend differentiates itself through true multi-location data sharing in real-time, allowing DSOs and group practices to manage patient records, schedules, and business data across all offices from a unified database. The cloud architecture eliminates IT infrastructure costs, provides automatic updates without practice downtime, and ensures HIPAA-compliant data backup and disaster recovery managed by Henry Schein One. The system achieves SOC 2 Type II certification, demonstrating audited security controls for cloud-based healthcare data management.
Integration capabilities span major dental imaging systems (Dexis, Carestream, Schick, XDR), intraoral scanners (iTero, TRIOS, Primescan), patient communication platforms (Solutionreach, Weave, Lighthouse 360), and dental-specific clearinghouses for insurance processing. The vendor's ownership by Henry Schein—a Fortune 500 healthcare distribution company—provides integration with Henry Schein's equipment, supply ordering, and laboratory networks.
Target market focuses on practices prioritizing accessibility, scalability, and reduced IT burden over legacy desktop systems. Dentrix Ascend particularly appeals to startup practices avoiding capital expenditure on servers, multi-doctor practices requiring simultaneous access to patient data, and expanding groups seeking centralized oversight. Practices heavily invested in customized desktop workflows or those in areas with unreliable internet connectivity may find migration challenging. Pricing follows monthly subscription per provider model, typically ranging from $400-600 per provider monthly based on practice size and feature selection, positioning it in the mid-to-premium tier of cloud dental platforms.
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Capabilities
Dentrix Ascend Features
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Common Questions
Frequently Asked Questions
What is the difference between Dentrix and Dentrix Ascend?
Dentrix is an on-premise solution installed on local computers, while Dentrix Ascend is cloud-based and accessed through a web browser. Ascend offers greater flexibility but the traditional Dentrix has more advanced features.
How much does Dentrix Ascend cost?
Dentrix and Dentrix Ascend dental practice-management systems, including clinical records, scheduling, imaging, claims, billing, payments, analytics and related suites: No exact public dollar price found on the official current product, package, support, claims, or vendor pages reviewed. Dentrix packages and Dentrix Ascend packages/suites are presented as customizable offerings with purchase/contact pathways; amount is **Not publicly disclosed; request a quote**. Dentrix Connected Care Essentials is described as one annual fee covering a year and also as a low monthly fee, but no amount or billing unit is published. Currency is therefore not stated. No public provider/site/location/encounter rate or minimum was found. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration.
Can I switch from Dentrix to Dentrix Ascend?
Yes, Henry Schein provides data migration services to help practices transition from desktop Dentrix to Dentrix Ascend while preserving patient records and history.
Is Dentrix Ascend HIPAA compliant?
Yes, Dentrix Ascend is built on a HIPAA-compliant cloud infrastructure with encryption, access controls, and regular security audits.
Does Dentrix Ascend work offline?
Dentrix Ascend requires an internet connection for most functions. However, some features may have limited offline capability with syncing when reconnected.
Vendor Information
- Company
- Henry Schein
- Website
- Visit Website →
- Pricing Model
- Quote-based/custom package and suite model. Dentrix Connected Care Essentials is an annual support plan (the page says coverage for an entire year with one annual fee, while also calling it a low monthly fee); exact cadence mechanics, amount, currency, minimums and conditions are not publicly disclosed. Dentrix Ascend’s current packages are Essentials, Pro and Accelerate, but official pages publish no prices or billing unit.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Dentrix Ascend does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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