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Read verified user reviews of Group One from healthcare professionals. Reviews cover usability, implementation experience, customer support, specialty fit, and value for money. Submit your own review to help peers make informed EMR decisions.
Reviewed by the Durjoy Bhattacharjya · Updated August 2026
Small to mid-sized primary care and general ambulatory practices seeking a stable, cost-effective EMR with core clinical documentation and e-prescribing functionality
Highly specialized practices requiring extensive customization, larger health systems needing advanced analytics and population health management, or practices prioritizing modern user experience and mobile-first workflows
primary care
Primary care practices report that core documentation and chronic disease management features meet basic needs but lack sophisticated population health tools
Why practices switch TO Group One:
Why practices switch FROM Group One:
Based on analysis of: Published reviews on healthcare IT rating platforms, Healthcare IT community forums and discussion boards, Ambulatory care technology assessment reports. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
Group One is group One is an ambulatory electronic health record (EHR) and practice management solution designed primarily for small to mid-sized outpatient medical practices, physician offices, and specialty clinics. Founded in 1996 and headquartered in Marlton, New Jersey, the company has focused on delivering a comprehensive yet accessible platform for independent practices and community health centers seeking an integrated clinical and administrative solution. The system combines ambulatory EHR documentation with full practice management capabilities, offering a unified approach to clinical workflows, billing operations, and patient engagement. Group One's core functionality includes electronic prescribing through Surescripts integration, lab system connectivity with major providers like Quest Diagnostics and LabCorp, patient scheduling, and integrated revenue cycle management tools. The platform is ONC 2015 Edition CEHRT certified and supports MIPS/MACRA quality reporting requirements, enabling practices to participate in value-based care programs. Group One differentiates itself through its focus on usability for smaller practice environments that may lack dedicated IT resources. The system is designed with workflow efficiency in mind, featuring customizable templates for multiple specialties including family medicine, internal medicine, pediatrics, OB-GYN, cardiology, orthopedics, dermatology, gastroenterology, and urgent care. This specialty-specific approach allows practices to implement the EHR with pre-configured workflows rather than extensive customization. The platform typically deploys as a cloud-based solution, reducing infrastructure requirements and enabling remote access for providers. The integrated practice management module handles patient registration, appointment scheduling, insurance verification, claims submission, and accounts receivable management within the same interface as clinical documentation. This integration aims to reduce data entry redundancy and improve coordination between clinical and administrative staff. Group One's patient portal provides basic engagement features including appointment requests, secure messaging, prescription refill requests, and access to medical records. The system supports electronic prescribing of controlled substances (EPCS) and maintains Direct messaging capabilities for secure health information exchange with other providers and health systems. The vendor's target market consists primarily of practices with 1-20 providers, focusing on independent physician groups and small specialty practices that need cost-effective technology without enterprise-level complexity. Group One competes in the crowded small-practice EHR market where ease of use, implementation speed, and support responsiveness often matter more than advanced feature sets. While not positioned as a market leader in innovation, the system provides essential certified EHR functionality with integrated billing capabilities at a price point accessible to smaller organizations operating on tighter margins.
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Write a ReviewGroup One primarily serves the Physician practices, Outpatient clinics, Specialty practices, Multi-provider groups market segments. It is used across specialties including family-medicine, internal-medicine, pediatrics, cardiology, ob-gyn, and more.