Group One
by Group One
Group One is an established ambulatory EHR and practice management solution designed for outpatient clinics, physician offices, and specialty practices. The platform provides comprehensive tools for clinical documentation, practice management, and patient engagement.
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- Ambulatory
- Category
- Active
- Status
- 1K monthly
- Search Interest
- Cloud
- Deployment
Founder & CEO
Group One is an established ambulatory EHR and practice management solution designed for outpatient clinics, physician offices, and specialty practices. The platform provides comprehensive tools for clinical documentation, practice management, and patient engagement.
Category
Status
Search Interest
Deployment
Platform Overview
What is Group One?
Group One is an ambulatory electronic health record (EHR) and practice management solution designed primarily for small to mid-sized outpatient medical practices, physician offices, and specialty clinics. Founded in 1996 and headquartered in Marlton, New Jersey, the company has focused on delivering a comprehensive yet accessible platform for independent practices and community health centers seeking an integrated clinical and administrative solution.
The system combines ambulatory EHR documentation with full practice management capabilities, offering a unified approach to clinical workflows, billing operations, and patient engagement. Group One's core functionality includes electronic prescribing through Surescripts integration, lab system connectivity with major providers like Quest Diagnostics and LabCorp, patient scheduling, and integrated revenue cycle management tools. The platform is ONC 2015 Edition CEHRT certified and supports MIPS/MACRA quality reporting requirements, enabling practices to participate in value-based care programs.
Group One differentiates itself through its focus on usability for smaller practice environments that may lack dedicated IT resources. The system is designed with workflow efficiency in mind, featuring customizable templates for multiple specialties including family medicine, internal medicine, pediatrics, OB-GYN, cardiology, orthopedics, dermatology, gastroenterology, and urgent care. This specialty-specific approach allows practices to implement the EHR with pre-configured workflows rather than extensive customization.
The platform typically deploys as a cloud-based solution, reducing infrastructure requirements and enabling remote access for providers. The integrated practice management module handles patient registration, appointment scheduling, insurance verification, claims submission, and accounts receivable management within the same interface as clinical documentation. This integration aims to reduce data entry redundancy and improve coordination between clinical and administrative staff.
Group One's patient portal provides basic engagement features including appointment requests, secure messaging, prescription refill requests, and access to medical records. The system supports electronic prescribing of controlled substances (EPCS) and maintains Direct messaging capabilities for secure health information exchange with other providers and health systems.
The vendor's target market consists primarily of practices with 1-20 providers, focusing on independent physician groups and small specialty practices that need cost-effective technology without enterprise-level complexity. Group One competes in the crowded small-practice EHR market where ease of use, implementation speed, and support responsiveness often matter more than advanced feature sets. While not positioned as a market leader in innovation, the system provides essential certified EHR functionality with integrated billing capabilities at a price point accessible to smaller organizations operating on tighter margins.
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Capabilities
Group One Features
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Connectivity
Integrations
Pharmacy/eRx
Lab Systems
Billing/RCM
HIE/Interoperability
Patient Portal
Evaluation
Group One Pros & Cons
Advantages
- Designed for ambulatory workflow efficiency
- Integrated practice management reduces administrative burden
- Patient portal enhances engagement and communication
- E-prescribing streamlines medication management
Limitations
- May require training to optimize for your specialty
- Integration with hospital systems may require additional configuration
- Pricing varies by practice size and feature set
- Implementation timeline depends on practice complexity
Community Sentiment: Group One
low confidenceBest For
Small to mid-sized primary care and general ambulatory practices seeking a stable, cost-effective EMR with core clinical documentation and e-prescribing functionality
May Not Be Ideal For
Highly specialized practices requiring extensive customization, larger health systems needing advanced analytics and population health management, or practices prioritizing modern user experience and mobile-first workflows
What Users Praise
- +Users in ambulatory settings appreciate the streamlined patient scheduling and registration workflows that reduce front-office administrative burden
- +The system's stability and minimal downtime are frequently mentioned as strengths compared to competing platforms
- +Smaller practice users report that the implementation process is relatively straightforward with adequate vendor support
Common Concerns
- -Users consistently report that the user interface feels dated and less intuitive than modern cloud-native competitors
- -Customization capabilities are limited, with practices noting they must adapt workflows to the system rather than configuring it to their needs
- -Reporting and analytics functionality receives criticism for being cumbersome and requiring manual data manipulation
- -Interoperability with certain third-party systems and specialty equipment requires workarounds or additional integration costs
Specialty-Specific Insights
primary care
Primary care practices report that core documentation and chronic disease management features meet basic needs but lack sophisticated population health tools
Switching Patterns
Why practices switch TO Group One:
- Practices migrating to Group One from paper-based systems or very basic EMRs cite the need for certified meaningful use compliance and electronic prescribing
- Some smaller independent practices switch to Group One seeking a cost-effective solution with lower upfront capital requirements
Why practices switch FROM Group One:
- Practices leaving Group One often cite the need for more modern user interfaces and mobile capabilities as their staff expectations evolve
- Growing practices report switching away when they require more advanced features like strong patient portals, telehealth integration, or sophisticated analytics
- Some users migrate to competitors offering better specialty-specific templates and workflows as their practice focus becomes more specialized
Based on analysis of: Published reviews on healthcare IT rating platforms, Healthcare IT community forums and discussion boards, Ambulatory care technology assessment reports. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
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Common Questions
Frequently Asked Questions
Is Group One HIPAA compliant?
Yes, Group One is designed to be HIPAA compliant with security features including access controls, audit logs, encryption, and BAA agreements.
Does Group One support e-prescribing?
Group One includes e-prescribing (eRx) capabilities including EPCS for controlled substances in supported states.
Can Group One integrate with labs?
Group One offers lab integration capabilities to receive results electronically and streamline clinical workflows.
Does Group One have a patient portal?
Group One includes a patient portal allowing patients to access their health records, schedule appointments, and communicate with providers.
What size practices use Group One?
Group One serves a range of practice sizes from solo practitioners to large multi-provider groups, with pricing and features that scale accordingly.
Vendor Information
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- Group One
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Security & Data Breach History
Breaches reported at facilities using Group One
No matched breaches found
No data breaches in the HHS breach portal have been matched to facilities tracked as using Group One (0 facilities tracked).
Source: HHS Breach Portal | Matched via hospital EMR records
HHS Breach PortalBreach matching is based on hospital-EMR assignments in our database. A breach at a facility using Group One does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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