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Read verified user reviews of TherapyNotes from healthcare professionals. Reviews cover usability, implementation experience, customer support, specialty fit, and value for money. Submit your own review to help peers make informed EMR decisions.
Reviewed by the Durjoy Bhattacharjya · Updated August 2026
Solo and small-to-medium behavioral health practices including therapists, counselors, psychologists, and psychiatrists who need integrated clinical documentation, scheduling, billing, and telehealth in a purpose-built mental health platform
Large multi-specialty healthcare organizations requiring complex enterprise features, practices needing highly specialized substance abuse treatment tracking, or organizations prioritizing advanced business analytics and custom reporting capabilities
substance abuse treatment
Providers in addiction treatment settings note the platform handles basic substance use disorder documentation but may lack specialized features for medication-assisted treatment tracking compared to niche solutions
child adolescent psychology
Child therapists appreciate the ability to manage parent communications and multi-party consent but indicate room for improvement in developmental assessment tools
group practice psychiatry
Psychiatrists in group settings value the medication management features and e-prescribing integration but sometimes desire more sophisticated psychopharmacology decision support
Why practices switch TO TherapyNotes:
Why practices switch FROM TherapyNotes:
Based on analysis of: Published vendor reviews on G2, Capterra, and GetApp, Healthcare IT discussion forums focused on behavioral health technology, Reddit threads in mental health professional communities, Behavioral health industry publications and EHR comparison sites. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
TherapyNotes is therapyNotes is an EHR and practice management platform built exclusively for behavioral health professionals. The platform serves therapists, psychologists, psychiatrists, counselors, and social workers with purpose-built documentation, billing, and scheduling tools. Unlike general EHRs adapted for behavioral health, TherapyNotes was designed from the ground up for the therapy workflow. The system includes therapy-specific note templates (SOAP, DAP, BIRP), treatment planning tools, outcome measurement, and insurance billing for behavioral health CPT codes. TherapyNotes is particularly known for its exceptional customer support, consistently rated among the highest in the industry, and its clean, intuitive interface that minimizes training time.
TherapyNotes primarily serves the Solo therapists, Group therapy practices, Psychology practices, Counseling centers, Psychiatric practices market segments. It is used across specialties including Psychotherapy, Psychology, Psychiatry, Counseling, Social work, and more.
Pricing model: Subscription per clinician. Starting at $49/clinician/month.
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