TherapyNotes

TherapyNotes

TherapyNotes, LLC · Review dated 2026-10-13

Every plan starts with a free 30-day trial; no credit card required, no signup fee, no long-term contract/no obligation. Included in every plan: free client-data import from another EMR; 24/7 phone/email support; unlimited clients, appointments, notes and file storage; secure client/staff messaging; custom client portal; Basic Telehealth; free TherapySearch profiles; updates, backups and mobile companion app. Standard rates effective with the billing cycle after Dec. 1, 2025 (official pricing-update post): Solo $69/month; Group/Enterprise $79 first clinician + $50 each additional; optional-feature prices said unchanged. Education: mental-health training clinics are quote-based/not publicly disclosed; classroom/simulated-practice accounts are free regardless of class size but exclude insurance billing and other billing features. Secure storage after stopping use: $9/month first user + $3/month each additional user, beginning next billing cycle; storage disables new appointments/notes/patients, claims, RTE, ERA, reminders and client portal but preserves record/billing-history access. The current pricing page also visibly publishes an unlabeled “+$359/yr per clinician” amount; the opened page rendering does not identify what feature it belongs to, so it is reported as an unclear annual published amount rather than attributed or estimated.

Billing model

Standard subscription is monthly, user/provider based: Solo $69/month for one user; Group $79/month for the first clinician plus $50/month per additional clinician, with unlimited non-clinical staff free. Enterprise is published at the same Group rates with a designated account manager, but official pages conflict on minimum: public pricing page says 20+ users, while the official support pricing article says at least 30 users. Optional services are usage-, transaction-, prescriber-, or clinician-based rather than percent-of-collections: electronic claims/ERAs/eligibility per request/claim; paper claims per mailed claim; reminders per text/voice; card processing per transaction; Premium Telehealth and TherapyFuel per clinician/month; ePrescribe per prescriber/month. Monthly invoices and payment by card, debit card, or check are documented. No annual base subscription rate, bed-based rate, percent-of-collections rate, or public negotiated enterprise/hospital rate was disclosed.

Fees and add-ons

Current official support pricing lists: RTE eligibility verification $0.14/request; electronic insurance claim $0.14/claim; mailed paper claim $1/claim; ERA $0.14/claim; text or voice appointment reminder $0.14/message; email reminders free; card processing 3.1% + $0.30/transaction; Basic Telehealth free (up to 2 participants, standard-definition peer-to-peer, guest access/waiting room, timer, chat); Premium Telehealth +$15/month per clinician (up to 16 participants, full HD, screen sharing with sound, noise cancellation, captions and other listed features); ePrescribe +$65/month per prescriber; TherapyFuel +$40/month per selected clinician (practice-wide free access to Client History Summaries, Contact Notes and Populate Insurance Policies when at least one clinician is enrolled; free medication-management access is stated in the pricing article); medical billing and credentialing services are available through partners but pricing varies/quote-based. EPCS is described as having no additional fee on the ePrescribe product page, while ePrescribe itself is $65/month/prescriber. No implementation fee is published: client-list/data import from another EMR or spreadsheet is free. Setup docs describe self-service configuration and enrollment; no separately priced migration, training or implementation package was found. The platform markets integrated billing/claims/ERA/RTE, TherapyPortal, telehealth, mobile, and ePrescribe; no separately priced interface/API fee was disclosed.

Availability and public pricing

Current and actively marketed: official TherapyNotes homepage currently presents it as a behavioral-health EHR/practice-management system, with billing, documentation, TherapyPortal, Basic/Premium Telehealth, TherapyFuel, mobile and ePrescribing; official pricing and support pages are live. Enterprise/hospital/post-acute/public-sector standardized rates beyond the published Enterprise user schedule are not publicly disclosed; do not generalize any private/negotiated contract amount as list pricing.

Qualifications

All amounts are official vendor-owned pages read directly, not search snippets or aggregators. The Dec. 2025 post is the effective-date authority for the base-price increase; older 2012/2020 promotional blog prices were not treated as current. Enterprise minimum conflict (20+ on pricing page versus 30 on support article) is unresolved and should be confirmed with sales. The pricing page’s +$359/year per clinician is currently visible but unlabeled in the fetched rendering; feature identity and conditions are unclear, so no attribution was made. “No additional fees” on the ePrescribe feature page is specifically stated for controlled-substance EPCS, not a contradiction of the separate $65/month/prescriber ePrescribe subscription. No official public price was found for training, implementation beyond free import, interfaces, partner medical billing/credentialing, or education training-clinic subscriptions; those should be treated as quote-based/not publicly disclosed rather than estimated.