SimplePractice
by SimplePractice (EngageSmart)
Top all-in-one practice management platform for solo therapists and independent behavioral health professionals, combining EHR, billing, and client engagement.
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- Solo Therapists
- Built For
- $29/month
- Starting Price
- EngageSmart
- Parent Company
- Private Practice
- Focus
Founder & CEO
SimplePractice is an entity. Top all-in-one practice management platform for solo therapists and independent behavioral health professionals, combining EHR, billing, and client engagement.
Built For
Starting Price
Parent Company
Focus
Platform Overview
What is SimplePractice?
SimplePractice is the leading all-in-one practice management platform for independent behavioral health professionals. Following its acquisition by EngageSmart, SimplePractice serves tens of thousands of solo and small group therapy practices with an intuitive, modern platform.
The platform combines EHR documentation, appointment scheduling, insurance billing, telehealth, and client engagement into a single solution designed for therapists, counselors, psychologists, and other mental health professionals who run their own practices.
SimplePractice is particularly popular among cash-pay therapists and solo practitioners who value a clean, modern interface and want to minimize administrative complexity. The platform emphasizes the private practice experience from client intake through documentation and billing.
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Capabilities
SimplePractice Features
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Ecosystem
Products & Solutions
SimplePractice EHR
Clinical documentation
Scheduling
Online booking and calendar
Telehealth
Integrated video platform
Billing
Insurance claims and payments
Client Portal
Intake and engagement
Mobile App
iOS and Android management
Connectivity
Integrations
Billing
Directory
Implementation Timeline
Typical SimplePractice implementation takes 0-1 months (1-3 weeks) across 3 phases.
Phase Details
1Account Setup & Configuration
Weeks 1-1 (1 week)
Account Setup & Configuration
Weeks 1-1 (1 week)
Rapid account creation and practice configuration.
Key Tasks
- Create SimplePractice account and select plan tier
- Configure practice profile and clinician settings
- Set up scheduling and online booking preferences
- Configure intake forms and consent documents
- Set up telehealth and secure messaging
- Configure billing and payment processing (if applicable)
Pro Tips
- SimplePractice is designed for same-day setup for solo practitioners
- Customize intake forms to match your practice needs -- the template library is extensive
- If billing insurance, configure clearinghouse connection during setup
2Data Import & Training
Weeks 1-2 (2 weeks)
Data Import & Training
Weeks 1-2 (2 weeks)
Import client information and learn platform workflows.
Key Tasks
- Import client demographics from CSV or manual entry
- Complete SimplePractice getting started guide
- Practice with documentation and scheduling workflows
- Test telehealth session quality
- Set up automated reminders and client communications
Pro Tips
- SimplePractice is intuitive -- most practitioners learn in a few hours
- Test the client intake experience by sending yourself a test invitation
- Mobile app setup is quick and useful for on-the-go management
3Go-Live
Weeks 2-3 (2 weeks)
Go-Live
Weeks 2-3 (2 weeks)
Begin using SimplePractice for daily practice operations.
Key Tasks
- Switch to SimplePractice for all client encounters
- Verify scheduling and reminder automation
- Confirm billing and payment processing (insurance or private pay)
- Invite existing clients to the client portal
Pro Tips
- Most solo practitioners are fully operational within days
- Client portal invitations can be sent in batches
- SimplePractice support and community resources are available for questions
Estimated Cost Breakdown
| Category | Estimated Range | Notes |
|---|---|---|
| Software Subscription | $29 - $99/practitioner/month | Three tiers: Starter ($29), Essential ($69), Plus ($99) |
| Implementation | $0 | Self-service guided setup |
| Data Migration | $0 | CSV import tools provided; small client bases can be entered manually |
| Training | Included | Online resources, webinars, and help center included |
| Hardware | $0 | Cloud-based; works on any browser and mobile devices |
Common Pitfalls
- Not selecting the right plan tier -- insurance billing requires Essential or Plus
- Skipping intake form customization and using generic defaults
- Not testing the client portal experience before inviting clients
Success Factors
- Follow the guided setup process for fastest implementation
- Customize intake forms to make a great first impression on clients
- Test the full client experience (booking, intake, session, billing) before go-live
- Leverage the mobile app for practice management flexibility
Evaluation
SimplePractice Pros & Cons
Advantages
- Most intuitive interface for solo therapists
- Excellent client intake and onboarding experience
- Very affordable starting price ($29/month)
- All-in-one platform reduces tool sprawl
- Beautiful, modern design that clients appreciate
- Strong mobile app for practice management on the go
Limitations
- Insurance billing features less capable than TherapyNotes
- Limited for larger group practices
- Fewer clinical documentation features than enterprise behavioral health EHRs
- Some advanced features require higher-tier plans
Community Sentiment: SimplePractice
medium confidenceBest For
Solo and small group behavioral health practices—including therapists, counselors, psychologists, and social workers—seeking a user-friendly, cloud-based platform with integrated telehealth and straightforward billing for typical outpatient mental health services
May Not Be Ideal For
Large multi-specialty group practices requiring extensive customization, complex reporting needs, or integrated medical and behavioral health workflows; practices needing deep integrations with hospital systems or specialized psychiatric medication management tools
What Users Praise
- +Users consistently highlight the intuitive interface and minimal learning curve, with many solo and small practice providers able to begin using core features with little to no formal training
- +The integrated telehealth functionality receives strong marks for reliability and ease of use, particularly valued during and after the pandemic transition
- +Billing and insurance claim submission workflows are frequently praised as streamlined and efficient, with users noting faster reimbursement cycles
- +The client portal features are commonly cited as user-friendly for patients, improving engagement with appointment scheduling and secure messaging
- +Providers appreciate the comprehensive behavioral health-specific documentation templates that align well with typical therapy and counseling workflows
Common Concerns
- -Customization limitations are a recurring frustration, with users noting inflexibility in modifying forms, templates, and clinical note structures to match specific practice preferences
- -Reporting and analytics capabilities are frequently described as basic and insufficient for practices needing detailed business intelligence or complex data extraction
- -The pricing structure generates consistent criticism, particularly regarding per-clinician fees that become expensive as practices scale and additional charges for features users expect to be included
- -Integration with certain insurance verification systems and external healthcare platforms is noted as limited compared to more enterprise-focused EMR solutions
- -Users report occasional performance issues and lag during peak usage times, along with frustrations about the frequency of interface changes without adequate notice
Specialty-Specific Insights
mental health counseling
Mental health counselors and therapists find the platform well-suited to typical outpatient therapy workflows, with appropriate progress note templates and outcome measurement tools, though some desire more sophisticated psychological assessment integrations
group practice therapy
Group practices report the platform handles multiple provider scheduling effectively but note limitations in handling complex group therapy billing scenarios and shared caseload management
Switching Patterns
Why practices switch TO SimplePractice:
- Solo practitioners and small behavioral health practices frequently switch to SimplePractice from paper-based systems or more complex EMRs, citing ease of implementation and lower technical barriers
- Providers migration from legacy systems commonly mention the modern telehealth integration and cloud accessibility as primary motivators
- Therapists leaving larger enterprise EMR systems appreciate the behavior-health-specific focus and elimination of unnecessary medical practice features that cluttered their previous workflows
Why practices switch FROM SimplePractice:
- Growing group practices sometimes migrate away due to cost escalation as they add providers and limitations in handling complex multi-location operational needs
- Practices requiring sophisticated reporting, custom workflows, or extensive third-party integrations cite platform limitations as reasons for switching to more enterprise-grade solutions
- Some users switch away after experiencing frustration with customer support responsiveness and the pace of feature development for specialized use cases
Based on analysis of: Published vendor reviews on G2, Capterra, and Software Advice, Reddit healthcare and private practice community discussions, Healthcare IT industry coverage and EMR comparison resources, Public user testimonials and case study materials. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
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Common Questions
Frequently Asked Questions
Is SimplePractice good for therapists?
Yes, SimplePractice is one of the most popular platforms for independent therapists. It is particularly good for solo practitioners and small practices who want an all-in-one solution with a clean, modern interface. It excels at the client intake experience and practice management.
How much does SimplePractice cost?
SimplePractice offers three tiers: Starter ($29/month), Essential ($69/month), and Plus ($99/month). The Starter plan includes basic documentation and scheduling. The Plus plan adds telehealth, insurance billing, and additional features.
SimplePractice vs TherapyNotes -- which is better?
SimplePractice excels in client experience, modern design, and ease of use for solo practitioners and cash-pay practices. TherapyNotes is generally stronger for insurance billing and clinical documentation features. SimplePractice is often preferred by cash-pay practices; TherapyNotes by insurance-based practices.
Does SimplePractice handle insurance billing?
Yes, SimplePractice handles insurance billing on the Essential and Plus plans. It supports claim submission, ERA processing, and insurance payment tracking. However, heavy insurance-based practices may find TherapyNotes insurance features more capable.
Can SimplePractice work for group practices?
SimplePractice can work for small group practices (2-5 clinicians), but it is primarily designed for solo practitioners. Larger group practices may need more advanced administrative and reporting features than SimplePractice provides.
Vendor Information
- Company
- SimplePractice (EngageSmart)
- Website
- Visit Website →
- Pricing Model
- Subscription per practitioner
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Security & Data Breach History
Breaches reported at facilities using SimplePractice
No matched breaches found
No data breaches in the HHS breach portal have been matched to facilities tracked as using SimplePractice (0 facilities tracked).
Source: HHS Breach Portal | Matched via hospital EMR records
HHS Breach PortalBreach matching is based on hospital-EMR assignments in our database. A breach at a facility using SimplePractice does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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