Lancaster General Hospital
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feedback about Lancaster General Hospital
Very good hospital. My aunt is in and the facilities and staff are top notch. Highly recommend. Always clean, nice rooms and comfortable for a hospital
Our family came from out of town to be with our loved one while he was in LGH. Concierge were very kind and caring during our time there. The Palliative Care Team was instrumental in the care and support we needed for our loved one and family. The staff in Neuro Critical Care and 7 Lime were very busy, but when they walked through the door of our loved one's room, they were calm, professional and caring. We were able to focus on our loved one and family
The wonderful staff here made the visit a lot more pleasant (at least as pleasant as an experience can be when one's son is getting surgery!). Special thanks to our nurses Chris, Amanda, and Russell and to Heidi, John, and Kay at the Sunlight (?) Information Desk for making it a good experience.
LGH does a great job. I feel they are the second best hospital in Central PA, only Hershey being better.
Received bill from LGH dated 9/16/18 for $106.03. Bank sent check on 9/10 but customer service said they only received it on 9/17/18 (Monday) but it was not posted until 9/20 (Thursday). Accounts receivable said I had a 0 balance. When I pointed out that they received a check for $247.79, she then said "oh yes, we're sending your a refund check for the difference. Poor internal procedures and poor communication. Glad I like the doctors!