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feedback about Lutheran Hospital
This facility is an embarrassment to the Cleveland Clinic. It’s 122 yr old structure and looks and feels every bit of that! It should be torn down. The 4th fl out patient area is a joke. Felt more like a haunted hospital rather then somewhere I wanted to have knee surgery. No complaints about staff or procedure but not a facility I’d want to return to anytime in the future.
I've had only great service and care at Lutheran. Doctors,and nurses, staff are excellent in making me feel well cared for.
The pharmacy there is awesome! Especially the pharmacy manager. The pharmacy is clean and neat like you would expect in a hospital. The staff is courteous and fast at getting your prescriptions filled. And yes you can get your prescriptions filled there even if you are not visiting the hospital as a patient. I get all my prescriptions there.
The staff is really helpful, however they always treat you in the waiting room, no kind of privacy . They took us out of one room to put other people in it .
Rude on the phone and wouldn't even let me finish my sentence.