South Pointe Hospital
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feedback about South Pointe Hospital
I had a surgical procedure done and found all receptionists and porters extremely helpful and pleasant. The nurses and the Doctors were first class with care, very professional and put my mind ease. The hospital had a clean environment and would recommend this hospital to anyone. I would have no reservations about using them again. You go CCF for making great strides in improving patient care
This location is horrible, went in for an acute asthma attack and still had to wait 25 minutes. Then they asked me to walk to the back, using the last bit of air i had left, I really felt like I was going to pass out.
The whole time I was there I had issues, and when I left I still wasn't feeling better. But it was good to get out of there, hey i'm still here.
You'd do better going a little further to Hillcrest Hospital, probably the same difference in time anyway.
On the positive side, Saturday morning hours for bloodwork is very convenient. Most staff are courteous and knowledgeable.
On the negative side, the level of overall care giving is below CC norms. Doctors talk about it.
My one non-lab experience was mixed. After contacting my primary with concerns, he sent me to the ER. After 2 hours and a bunch of tests, they determined that I had Thyroid disease. Primary was notified for follow-up and I was discharged. That’s the good news.
Now, the bad news. During discharge an IV was removed. A pressure bandage was not applied. (I’m on blood thinners...which they knew.) The next thing you know, blood is everywhere. Nurse freaks out. Calls for doctor, etc., etc.
I came here and I'm still here talking from my hospital bed about to leave. PEOPLE I HAD TO WRITE THIS BECAUSE I'M SO UPSET I WAS CRYING. MR. DR. KELLY AND ERIC THE P.A TREATED ME WITH TOTAL DISRESPECT ! THEY HAVE NO HEART FOR THE PATIENT AT ALL. I CAME HERE WITH A VERY BAD BACK PAIN AS SO MANY OF US CAN RELATE TO AFTER CARRYING TWINS! NOW I HAVE ALLERGIES TO MANY THING'S THAT INCLUDING NARCOTICS! IT WAS ON MY LIST CHARTS THAT STUFF I COULD TAKE AND THAT STUFF THAT WORKED WELL FOR ME. THIS MAN DR. KELLY WALKS UP TO ME AND ASK ME IF I WAS A USER ! BECAUSE I TOLD HIM ABOUT A MED THAT HELPS WITH MY PAIN! ERIC AT FIRST AGREED TO GIVING KT TO ME THEN TOOK BACK HIS WORD AS A DR. BECAUSE OF WHAT DR. KELLY SAID. NOW MIND YOU I HAVE NO PASS OF USING DRUGS IN NO SYSTEM ANYWHERE HE COMES BACK IN THE ROOM WITH TYLENOL! AFTER I JUST TOLD HIM I JUST TOOK SOME BEFORE I CAME HERE NOW WHO'S TRYING TO O.D WHO HERE THEN I HEAR THEM BOTH OUTSIDE MY ROOM RIGHT NOW AS I TYPE TALKING ABOUT ME MAKING FUN OF ME CRYING OUT IN PAIN 😭😢 WHAT THE WHAT TYPE OF HOSPITAL IS THIS WHEN THEY HAVE VERY LOUD DISRESPECTFUL DR.'S TEAMING UP ON THE PATIENTS CALLING THEM NAME'S INSULTING THEM FOR NOTHING! ? DR. KELLY IS SUPER RACIST 😡 AND ERIC CAUSE IF I WAS WHITE THEY WOULD HAVE NEVER CALL ME A USER KNOWN DAMN WELL MY CHART IS CLEAN. DON'T GO TO SOUTH POINT PEOPLE OF COLOR
A wonderful hospital with well-trained, compassionate physicians & nurses. I would trust them with the care of my family any day. Free parking and very friendly staff. The highest quality care associated with the Cleveland Clinic with the comfort of a smaller community hospital.