I thought this was humorous and sad to say, quite accurate when evaluating the state of affairs with medical records and healthcare. The Onion had a satirical column on getting an oil change and general car maintenance, and compared it to the organization in a hospital and other medical facilities delivering patient care.
An excerpt from the column:
“We figured that a basic database would help us with everything from scheduling regular appointments to predicting future lubrication requirements,” said the proprietor of the local oil-change shop, Karl Lemke, who has no special logistical or programming skills, and who described his organizational methods, which are far more advanced than those of any hospital emergency room, as “basic, common-sense stuff.”