Independent EMR profile
Azalea Health
by Azalea Health
Azalea Health is a cloud-based electronic health record (EHR) and practice management platform designed for community hospitals, rural health clinics, and ambulatory practices. The integrated solution combines clinical documentation, revenue cycle management, patient engagement, and telehealth capabilities to help healthcare organizations deliver better care while maintaining financial sustainability.
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Decision IntelligenceComposite 69/100
Scores from 5 proprietary frameworks with cited data sources.
Our Methodology →- Pricing
- See product pricing and terms
- Pricing model
- Quote-based subscription. Official FAQ (updated May 6, 2026) says price varies by organization size, number of users, selected features and implementation needs; subscription-based rather than a large upfront purchase. Official 2026 blog states ambulatory pricing is a flat subscription for one user seat, with additional users allowed (including 100+), and no revenue-sharing. No dollar amount, per-user rate, bed rate, monthly/annual amount, contract minimum, or free-trial terms were publicly disclosed. ONC disclosure describes tiered licensing by provider or bed quantity and annual support/maintenance for contracted licensing, so model can vary by licensing model.
- Product source
- Review pending
Markets: Physician practices · Outpatient clinics · Specialty practices · Multi-provider groups
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
Azalea Hospital EHR / Ambulatory EHR and integrated billing, PM and optional RCM services
Azalea Health · Review dated
No current public dollar list price found on official vendor pages/help or the opened official disclosure. Record as Quote-based / not publicly disclosed; do not estimate. Verifiable pricing/basis disclosures: (1) subscription pricing tailored to size/users/features/implementation; (2) ambulatory flat subscription, one user seat plus additional users, no revenue share; (3) ONC disclosure: tiered software licensing by provider or bed quantity, annual software support and maintenance, and possibly annual hosting/subscription fees. Billing cadence is not stated for the current subscription; annual cadence is stated only for support/maintenance and possible hosting/subscription/third-party fees. No public minimum, free trial, or public customer-specific contract amount located.
- Billing model
- Quote-based subscription. Official FAQ (updated May 6, 2026) says price varies by organization size, number of users, selected features and implementation needs; subscription-based rather than a large upfront purchase. Official 2026 blog states ambulatory pricing is a flat subscription for one user seat, with additional users allowed (including 100+), and no revenue-sharing. No dollar amount, per-user rate, bed rate, monthly/annual amount, contract minimum, or free-trial terms were publicly disclosed. ONC disclosure describes tiered licensing by provider or bed quantity and annual support/maintenance for contracted licensing, so model can vary by licensing model.
- Fees and add-ons
- Official ONC disclosure lists possible upfront/extra charges but no amounts: implementation and training; basic support/maintenance; hosting or hardware where applicable; training beyond original scope; consulting; Level II support; after-hours maintenance releases; new releases/modules; additional interface development/maintenance; peripheral hardware; out-of-scope reconfiguration; and RCM services. Annual fees subject to escalation may include support/maintenance, hosting, subscription, and third-party ePrescribing, encoding, insurance eligibility and ABN fees (brokered through Azalea or contracted directly). Official 2026 blog says implementation includes a dedicated application specialist, workflow/template configuration, onboarding/best-practices training, ongoing training without a cutoff, and ambulatory data conversion at no charge as part of implementation; FAQ likewise says migration, configuration and training are part of implementation, but hospital-specific commercial terms are not disclosed. Interfaces/inclusions: labs, HIEs, pharmacies and clearinghouses; HIE/registry and clearinghouse integrations; automated claims, payment posting/denial workflows, analytics, portal and secure messaging. E-prescribing is integrated/powered by DrFirst/Rcopia, but ONC flags annual third-party e-prescribing fees as possible. Telehealth is an integrated capability; the only explicit price found is a stale June 23, 2020 pandemic promotion offering telehealth free for one year, not a current rate. RCM/billing service includes claim scrubbing/submission, reimbursement accounting/payment posting, denials/appeals, A/R, patient collections, account maintenance, credentialing/contracting, reporting and call-center/patient-relations support; price is not disclosed and is extra/optional. Payments: patient/staff payment portal; optional RevSpring PersonaPay merchant services process/reconcile card, ACH, cash and digital-wallet payments, payment plans/financing/assistance; processing rates/fees not published.
- Availability and public pricing
- Current vendor positioning (homepage and FAQ dated May 2026) is a cloud-based full EHR plus billing/operational platform for independent hospitals and ambulatory practices, including rural/community providers—not a homecare coordination/EVV-only product. Current hospital and ambulatory pages are live and describe EHR, patient accounting/PM, billing, interfaces, portal, analytics and optional RCM. The 2020 telehealth-free offer is explicitly historical/promotional and should not be treated as current pricing. ONC page contains legacy ChartAccess/2015-certification language and should be treated as a disclosure of possible cost categories, not a current price sheet.
- Qualifications
- No official public dollar rates or opened authoritative public procurement/customer contract amounts were found; all commercial pricing remains quote-based. The ONC disclosure’s terminology (ChartAccess, 2015 edition) may be stale relative to the current AI-enabled Azalea platform, but its cost categories are retained with that caveat. Promotional 2020 telehealth pricing is not current. Merchant-service processing rates, RCM fees, implementation fees for hospitals, support rates, interface fees, payment cadence, minimum terms and trial terms remain undisclosed.
View cited sources (11)
- https://azaleahealth.com/
- https://azaleahealth.com/azalea-health-faqs/
- https://azaleahealth.com/solutions/hospital-ehr/
- https://azaleahealth.com/solutions/ambulatory-ehr/
- https://azaleahealth.com/resources/onc-mandatory-disclosures/
- https://azaleahealth.com/blog/best-ehr-small-practices/
- https://azaleahealth.com/solutions/rcm-billing-services/
- https://azaleahealth.com/solutions/practice-management-software/
- https://community.azaleahealth.com/help/azalea_apps
- https://azaleahealth.com/news/telehealth-usage-surges-by-more-than-6500-during-covid-19/
- https://knowledge.azaleahealth.com/hubfs/MSA%20and%20BAA%20Master%20Service%20Agreements/AHI%20-%20RCM-100%20RCM%20Policies%20%26%20Procedures%207.2023%20%281%29.pdf
Azalea Health is a cloud-based electronic health record (EHR) and practice management platform designed for community hospitals, rural health clinics, and ambulatory practices. The integrated solution combines clinical documentation, revenue cycle management, patient engagement, and telehealth capab...
Pricing
Pricing model
Product source
Platform Overview
What is Azalea Health?
Azalea Health is a cloud-based electronic health records (EHR) and practice management platform designed primarily for small to mid-sized ambulatory care practices, community health centers, and rural healthcare providers. Founded in 2005, the company has positioned itself as a comprehensive solution for practices seeking an affordable, integrated approach to clinical documentation, revenue cycle management, and regulatory compliance without the complexity and cost typically associated with enterprise-level systems.
The platform combines ambulatory EHR functionality with integrated practice management, billing, and revenue cycle management services in a unified cloud deployment. This all-in-one approach eliminates the need for practices to manage multiple vendors or disparate systems, which is particularly valuable for resource-constrained organizations. Azalea's architecture is built on web-based technology, allowing providers to access patient records and manage operations from any internet-connected device without local server infrastructure.
Azalea Health serves a diverse range of medical specialties including family medicine, internal medicine, pediatrics, OB-GYN, cardiology, orthopedics, gastroenterology, behavioral health, urgent care, and physical therapy. The system includes specialty-specific templates and workflows, though it maintains a generalist focus suitable for multi-specialty practices and federally qualified health centers (FQHCs). The company has developed particular expertise serving rural and underserved communities, where practice resources are limited and technical support requirements are high.
Key differentiators include the company's focus on value-based care reporting with built-in MIPS/MACRA quality measure tracking, population health management tools, and care coordination capabilities. The platform maintains ONC 2015 Edition CEHRT certification and supports interoperability through CommonWell Health Alliance and Carequality participation, enabling health information exchange with other provider networks. E-prescribing through Surescripts, including EPCS certification for controlled substances, is fully integrated.
Azalea's pricing model follows a per-provider monthly subscription structure, positioning it as a predictable operating expense rather than a capital investment. The company also offers revenue cycle management services on a percentage-of-collections basis for practices seeking to outsource billing operations. Implementation includes data migration assistance, training, and ongoing support designed to minimize disruption for transitioning practices.
The platform's patient engagement tools include a patient portal for secure messaging, appointment scheduling, and access to health records, along with automated appointment reminders via text and email. Integrated telehealth capabilities were enhanced to support virtual care delivery. The system's analytics and reporting modules provide dashboards for clinical quality metrics, financial performance, and operational efficiency.
Target customers typically include practices with 1-20 providers, though the system scales to support larger organizations. Azalea has maintained a particular focus on federally qualified health centers, rural health clinics, and safety-net providers who require strong functionality at accessible price points with high levels of vendor support and training assistance.
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Capabilities
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Connectivity
Integrations
Pharmacy/eRx
Billing/RCM
Lab Systems
HIE/Interoperability
Patient Engagement
Telehealth
Analytics/BI
Practice Management
Decision Intelligence
Implementation & Cost Analysis
Implementation Difficulty
small practice
How we calculate Implementation Difficulty Index
| Component | Weight |
|---|---|
| Implementation Duration | 25% |
| Training Required | 15% |
| Data Migration | 20% |
| Workflow Disruption | 15% |
| Consultant Dependency | 10% |
| Go-Live Risk | 15% |
Methodology: idi-v1
Last computed: 11/14/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Total cost of ownership data not yet available
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Decision Intelligence
Vendor Lock-In Assessment
Vendor Lock-In Risk
Low RiskHow we calculate Vendor Lock-In Risk Rating
| Component | Weight |
|---|---|
| Contract Length | 15% |
| Data Export Quality | 25% |
| API Openness | 20% |
| FHIR Readiness | 15% |
| Termination Penalty | 10% |
| Switching Pain | 15% |
Methodology: vlrr-v1
Last computed: 11/14/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Common Questions
Frequently Asked Questions
What is azalea health?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
Can azalea health treat tonsillitis?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
Does azalea health accept patients without health insurance?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
Does azalea health accept united healthcare insurance?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
Does azalea health treat neuropathy?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
How long has azalea health been in business?
Implementation timelines for Azalea Health vary based on practice size and complexity. Typical EMR implementations range from a few weeks for small practices to several months for larger organizations. Azalea Health provides implementation support to help ensure a smooth transition.
How much does a case manager make at azalea health?
Azalea Health pricing is typically customized based on practice size, number of providers, and selected modules. Most EMR vendors offer subscription-based pricing. Contact Azalea Health directly for an accurate quote.
How to get a patient birthday list on azalea health?
For specific information about this topic regarding Azalea Health, we recommend contacting the vendor directly or consulting their official documentation and support resources.
Vendor Information
- Company
- Azalea Health
- Website
- Visit Website →
- Pricing Model
- Quote-based subscription. Official FAQ (updated May 6, 2026) says price varies by organization size, number of users, selected features and implementation needs; subscription-based rather than a large upfront purchase. Official 2026 blog states ambulatory pricing is a flat subscription for one user seat, with additional users allowed (including 100+), and no revenue-sharing. No dollar amount, per-user rate, bed rate, monthly/annual amount, contract minimum, or free-trial terms were publicly disclosed. ONC disclosure describes tiered licensing by provider or bed quantity and annual support/maintenance for contracted licensing, so model can vary by licensing model.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Azalea Health does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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