BackChart

BackChart EHR / BackChart COS (Chiropractic Office Solution)

BackChart, LLC · Review dated 2026-10-13

Official pricing-signup page displays: Light EHR $89/month/provider; Basic EHR $189/month/provider, with $89/month for each additional provider; Complete EHR & Practice Management $299/month/provider, with $238.50/month per additional provider and page text saying price includes Kareo; Premium EHR, PM & Billing Services $149.50/month plus 4%-8% of collections based on claim volume. The same page states a 15-day free trial, no setup fees, no long-term contracts and cancel anytime. It separately breaks Complete into $149.50/month BackChart + $149.50/month Kareo = $299/month. A generic FAQ on that page says $189/month for the first clinician and $89/month for each extra clinician, and bulk (5+ clinician) purchases receive an estimate. Another official benefits page says subscriptions start at $164.60/month, conflicting with the detailed pricing table; no explanation or dated rate card resolves the conflict. These are exact amounts publicly displayed on the official site, but should not be treated as a confirmed current U.S. price because the site is materially stale and the live registration endpoint could not be read.

Billing model

Monthly subscription, billed per provider/clinician for Light, Basic and Complete; Premium combines a $149.50 monthly provider amount with a variable 4%-8% of collections tied to claim volume. No annual cadence, minimum spend or taxes are disclosed. No-contract/cancel-anytime language and a 15-day no-obligation trial are displayed.

Fees and add-ons

Setup/implementation: official pages state no setup fees and no implementation/upfront costs. Training/support: online training videos/guides; 60 days of free personal support with a customer-success coach. Pricing page says unlimited phone support is $50/month after 30 days of free support for Light and Basic; other support inclusions are shown by plan but no separate current rate card is provided. Data after cancellation: one year read-only access; extension is $29/month if paid by the 15th; post-read-only manual copies billed at $100/hour. Migration: not publicly priced/disclosed. eRx/EPCS: no first-party pricing or clear current capability found. Telehealth: no first-party pricing/capability found. Clearinghouse/claims: Complete/Premium tables list unlimited e-claims and remittance, code scrubbing and insurance eligibility, but no separate transaction/clearinghouse fee is disclosed. RCM: Premium includes posting/claims processing, fee-schedule management, follow-up/resubmission, remittance/payment posting, statements/processing, financial reporting and professional coding, at 4%-8% of collections based on claim volume. Payment processing: credit-card processing is listed as a PM feature, but no rate is published. Kareo is the named in-house PM/billing integration; Cvikota is named as outsourced billing partner, with no separate fee schedule. ACA members are stated to receive 10% off BackChart EHR software; eligibility/term details beyond the page statement are not disclosed.

Availability and public pricing

Current U.S. commercial availability cannot be fully supported as of the check date. The official domain is live, advertises demo/signup, a free trial, monthly plans and a U.S. phone number, and About Us says BackChart, LLC grew into a national company. However, official news stops in 2014, the site retains legacy Meaningful Use/Kareo/Cvikota references, and the official registration URL returned no readable page. Therefore report the amounts as website-displayed/publicly advertised figures only—not a confirmed current U.S. price or verified currently sellable rate card.

Qualifications

The candidate identity is supported by official BackChart/BackChart COS branding; BackChart, LLC is named on the official About Us page. The detailed pricing table conflicts with the separate $164.60 starting-price claim and with the generic FAQ's $189/$89 wording; preserve both rather than infer a correction. Several official pages are undated and clearly legacy (2014 news and old Meaningful Use language). No third-party prices were used. No official current PDF, procurement contract, terms page, or readable registration checkout supplied newer binding conditions.