Independent EMR profile
Benchmark Systems
by Benchmark Systems
Benchmark Systems is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
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- Pricing
- See product pricing and terms
- Pricing model
- Quote-based, modular cloud software/services. The official FAQ says software clients are typically small-to-midsized practices (and larger billing companies), contracts are one year with automatic renewal and 90-day termination notice, and no free trial is offered. RCM is transaction-success-based, with scope tailored to the organization; no public rate, minimum, or billing unit beyond that description.
- Product source
- Review pending
Markets: Physician practices · Outpatient clinics · Specialty practices · Multi-provider groups
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
Benchmark EHR
Benchmark Solutions (formerly Benchmark Systems; Harris division) · Review dated
Not publicly disclosed; request a quote. Official pages say pricing is competitive/fair and tailored, but publish no exact U.S. dollar amount, currency amount, per-provider/per-practice rate, billing cadence, minimum, or standard plan price for Benchmark EHR. Benchmark RCM separately states fees are based on successful transactions, but publishes no percentage or dollar rate.
- Billing model
- Quote-based, modular cloud software/services. The official FAQ says software clients are typically small-to-midsized practices (and larger billing companies), contracts are one year with automatic renewal and 90-day termination notice, and no free trial is offered. RCM is transaction-success-based, with scope tailored to the organization; no public rate, minimum, or billing unit beyond that description.
- Fees and add-ons
- No exact public setup, implementation, migration, training, support, eRx/EPCS, telehealth, clearinghouse, or core subscription fees found. The FAQ says training, implementation and client support are included as offerings; onboarding covers data transfer, template/report customization and training, but no fee schedule is stated. eRx, EPCS authentication via IndenTrust, telehealth, portals, reminders, voice dictation and BenchmarkPay are described as capabilities/add-ons without prices. RCM includes clearinghouse integration, registration/eligibility, charge entry, coding, claim submission, payment posting, denials and patient billing; BenchmarkPay is free to Benchmark RCM clients but credit-card processing fees apply. No public processing rate, transaction amount, EPCS surcharge, telehealth fee, migration charge, or minimum was disclosed.
- Availability and public pricing
- Current commercially available human-health product for U.S. providers is supported: the official site currently markets Benchmark EHR, says Benchmark Solutions serves independent care professionals and small/midsized practices, identifies a Central Virginia office and U.S.-based teams, and offers a complimentary demo/contact path. The acquisition announcement states Benchmark Systems now operates as Benchmark Solutions under Harris and that EHR remains a flagship offering. This supports current U.S. sales availability, but not a public price.
- Qualifications
- Identity is a legacy/current-brand mapping: the directory label is Benchmark Systems; official pages say Benchmark Solutions is formerly Benchmark Systems and the acquisition notice says it operates under Harris. Treat Benchmark EHR as the distinct product requested, not as an alias of another Harris EHR. Exact commercial terms, module inclusion, provider/seat basis, implementation/migration scope, payment processing, eRx/EPCS, telehealth and clearinghouse charges require vendor quote/contract confirmation. Do not use third-party snippets indicating prices because they were not first-party verified.
View cited sources (8)
- https://www.benchmarksystems.com/
- https://www.benchmarksystems.com/benchmark-ehr/
- https://www.benchmarksystems.com/revenue-cycle-management/
- https://www.benchmarksystems.com/blog/benchmark-systems-acquired-by-harris-healthcare-is-now-operating-as-benchmark-solutions/
- https://www.benchmarksystems.com/?page_id=6992
- https://www.benchmarksystems.com/software-enhancements/
- https://www.benchmarksystems.com/contact-benchmark/
- https://www.benchmarksystems.com/privacy-policy/
Benchmark Systems is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
Pricing
Pricing model
Product source
Platform Overview
What is Benchmark Systems?
Benchmark Systems is an established electronic health record and practice management solution provider serving small to medium-sized ambulatory care practices across multiple specialties. Founded in 1983, the company has over four decades of experience in healthcare information technology, positioning it among the longer-tenured vendors in the EMR market. The platform combines clinical documentation, practice management, billing, and patient engagement tools into a unified system designed to address the operational needs of independent practices and small physician groups.
The system's core strength lies in its integrated approach to clinical and administrative workflows. Benchmark Systems includes ambulatory EHR documentation with customizable templates for various specialties, comprehensive practice management functionality, electronic prescribing through Surescripts integration, lab interface capabilities with major reference labs like Quest Diagnostics and LabCorp, patient scheduling tools, and a patient portal for secure communication and online access to health records. The platform also incorporates billing and claims management features with integrated revenue cycle management capabilities, allowing practices to manage the complete patient encounter cycle from scheduling through payment posting within a single system.
Benchmark Systems targets primary care practices and single-specialty groups, particularly those ranging from solo practitioners to practices with up to 20 providers. The vendor has developed specialty-specific workflows and templates for family medicine, internal medicine, pediatrics, cardiology, orthopedics, dermatology, gastroenterology, OB-GYN, and urgent care settings. This specialty focus allows practices to implement the system with pre-configured clinical content relevant to their patient populations.
The platform maintains ONC 2015 Edition CEHRT certification, supporting practices in meeting Meaningful Use, MIPS, and MACRA reporting requirements. Interoperability features include connections to CommonWell Health Alliance and Carequality networks, enabling care coordination and health information exchange with external providers and health systems. The system supports EPCS (Electronic Prescribing for Controlled Substances) functionality and maintains Surescripts certification for e-prescribing capabilities.
Benchmark Systems typically deploys as a client-server or cloud-hosted solution, with implementation support provided by the vendor's team. The company emphasizes personalized customer service and long-term client relationships, with many practices maintaining decade-plus partnerships with the vendor. While not competing with enterprise-scale EMR vendors in the large health system market, Benchmark Systems positions itself as a cost-effective, full-featured solution for independent practices seeking an established vendor with proven longevity in the healthcare IT marketplace.
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Vendor Information
- Company
- Benchmark Systems
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- Pricing Model
- Quote-based, modular cloud software/services. The official FAQ says software clients are typically small-to-midsized practices (and larger billing companies), contracts are one year with automatic renewal and 90-day termination notice, and no free trial is offered. RCM is transaction-success-based, with scope tailored to the organization; no public rate, minimum, or billing unit beyond that description.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Benchmark Systems does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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