Compulink Healthcare Solutions

Compulink Advantage / Ophthalmology Advantage (specialty EHR, practice management, optical POS/inventory, patient engagement, ASC and RCM suite)

Compulink Healthcare Solutions (Compulink Business Systems, Inc.) · Review dated 2026-10-13

Core Advantage/Ophthalmology Advantage rate: Quote-based / not publicly disclosed. The official January 2026 fee-adjustment notice says Advantage Partnership Services/support fees are adjusted annually, but publishes no dollar schedule; it says the Cloud support discount is 17% (increased from 14%) and describes an average 2025 support-fee increase of 4.66% for cloud clients, not a list price. Cloud setup costs were waived for clients moving to CHS Cloud by January 31, 2026—time-limited promotion, now stale as of checked_on. No official free trial, seat minimum, core billing cadence/amount, or onboarding/migration price was found. RCM is separately priced: 4% of eligible collections as a base monthly fee (official RCM FAQ); six-month initial contract, then automatic 30-day renewals with 30 days’ notice; rate guaranteed for initial term, 90-day notice thereafter; multi-year rate lock available on request; minimum monthly fee is customer-specific/not published; one month of the minimum is due as an enrollment deposit and is credited after the initial term (forfeited on early termination). RCM fee basis excludes in-office optical-material payments made on date of service/dispensing and unapplied insurance payments; VSP/web-only vision claims cannot be billed by Compulink.

Billing model

Quote-based / not publicly disclosed for the core EHR, practice management, cloud/on-prem deployment, modules, implementation, migration and most interfaces. Publicly disclosed charges are service/add-on or customer-facing usage terms rather than a complete list price.

Fees and add-ons

Official January 2026 notice: portal payment processing $0.25 per portal payment; bi-directional texting $0.02/text; faxing $0.05/fax. Official ONC disclosure (dated/stale 2021 document, still vendor-hosted): e-prescribing has a monthly per-provider fee (amount not disclosed) and EPCS vetting may incur additional fees varying by vetting level; requires Advantage Partnership Support agreement. Direct Secure Messaging: first direct email address per office at no charge; additional addresses incur an unspecified fee. Public-health/health-information-exchange interfaces and HL7 connections: one-time interface setup plus monthly support fees, amounts not disclosed; custom interfaces may be available. Patient portal, API, and core Direct functionality are described as requiring the Partnership Support agreement; no rates disclosed. Support benefits page says webinars, Compulink University/LMS, software/version updates, electronic claims capability, e-prescribing, optical database updates and some interfaces are available to clients current on Partnership Care Fees; it calls electronic eligibility and electronic remittance add-ons but gives no prices. Current official product pages document integrated e-prescribing, patient portal, PCI-compliant card processing, electronic claims/remittance/eligibility, statements, patient engagement/text-to-pay, optical/POS, 400+ ophthalmic-device interfaces and API partners, and optional RCM; no public rates for these components. Telehealth: vendor’s only opened telehealth pricing/product evidence is a September 2016 announcement of planned TeleHealth Advantage secure video visits; current ophthalmology page does not confirm current telehealth availability or price, so status is unverified/stale and no rate is reported.

Availability and public pricing

Current vendor evidence supports an active Advantage platform: official ophthalmology and homepage pages describe AI-powered Ophthalmology EHR, practice management, patient engagement, optical POS, ASC, analytics, e-commerce and RCM; the vendor published a 2026 Real World Testing Plan (dated November 5, 2025) for continued ONC compliance. Product is clearly a clinical EHR plus PM suite, not EVV/homecare coordination. Pricing remains predominantly quote-based. Promotional/dated/conflicting items flagged: January 2026 Cloud setup waiver expired January 31, 2026; 2016 TeleHealth announcement is stale; ONC cost-disclosure PDF is vendor-hosted but dated 2021 and gives fee categories without amounts; annual-fee notice gives percentages/usage fees but not the underlying support-fee schedule.

Qualifications

No third-party pricing aggregators were used. Amounts are not estimated where official sources did not disclose them. The 4% RCM rate is a vendor FAQ rate and may be promotional/contract-specific; the same FAQ says the minimum is determined per customer. The 17% cloud figure is explicitly a discount on support fees, not a subscription price. The 2026 annual-fee page is a client notice and does not publish the actual underlying fee schedule. The ONC disclosure is an older cost/category disclosure and should not be treated as a current complete tariff. Telehealth is not confirmed on the current ophthalmology page.