ADP AdvancedMD

AdvancedMD is a cloud-based integrated EHR and practice management platform founded in 1999 and acquired by ADP in 2018. The system serves ambulatory healthcare practices ranging from single-provider independent practices to multi-location groups with up to 200 providers. The platform operates entirely in the cloud with no servers or local installation required, utilizing a software-as-a-service model hosted on HIPAA-compliant infrastructure.

The core product combines electronic health records, practice management, medical billing, patient engagement, and telemedicine in a unified platform. AdvancedMD distinguishes itself through tight integration between clinical and revenue cycle components, allowing real-time claim scrubbing, automated eligibility verification, and integrated billing workflows. The system emphasizes automation throughout the practice workflow, from patient intake through payment collection.

AdvancedMD targets specialty practices particularly strongly, offering customized templates and workflows for over 20 medical specialties including orthopedics, dermatology, ophthalmology, gastroenterology, pain management, behavioral health, and others. Each specialty receives purpose-built documentation templates, procedure-specific billing codes, and specialty-appropriate clinical decision support. The platform has gained particular traction in high-volume specialties where efficient patient throughput and revenue cycle management are critical.

Key differentiators include native telemedicine functionality integrated directly into the EHR workflow, advanced patient engagement tools with online scheduling and two-way messaging, and sophisticated billing analytics with real-time performance dashboards. The platform offers strong iOS and Android mobile applications enabling clinical documentation, schedule management, and patient communication from mobile devices. AdvancedMD has also invested heavily in interoperability, participating in CommonWell Health Alliance and Carequality networks for health information exchange.

The revenue cycle management component can function as a fully-managed service where AdvancedMD staff handle billing operations, or practices can self-manage using the platform's tools. This flexibility appeals to practices at different operational maturity levels. Since the ADP acquisition, the platform has enhanced integration with ADP's workforce management and payroll solutions, creating advantages for practices already using ADP for human resources functions.

AdvancedMD maintains ONC 2015 Edition Complete EHR certification and meets MIPS/MACRA reporting requirements. The platform is EPCS-certified for controlled substance prescribing and integrates with Surescripts for electronic prescribing and medication history. The system supports value-based care initiatives through quality measure tracking, but remains primarily optimized for fee-for-service practice models. Client support includes 24/7 technical assistance, dedicated account management for larger practices, and comprehensive training programs. The platform updates continuously without requiring practice-side maintenance or upgrade projects.