Digital Data Resources LLC

Digital Data Resources LLC, operating as DDR Software, is a Tampa-based EMR and practice management vendor that has served ambulatory healthcare practices since 1988. With over three decades in the healthcare IT market, DDR positions itself as a comprehensive solution provider for small to mid-sized independent physician practices seeking an integrated EHR and practice management system.

The company's flagship product combines ambulatory EHR documentation with practice management, billing, and revenue cycle management in a unified platform. DDR Software is designed primarily for independent practices ranging from solo providers to multi-physician groups, with a particular focus on primary care and specialty practices that require straightforward, functional workflows without excessive complexity. The system emphasizes usability and includes core features such as e-prescribing through Surescripts integration, lab interfaces with major reference labs including Quest Diagnostics and LabCorp, patient scheduling, customizable templates, and MIPS/MACRA quality reporting capabilities.

DDR Software is certified as ONC 2015 Edition Complete EHR, enabling practices to meet meaningful use requirements and participate in federal quality reporting programs. The system supports EPCS (Electronic Prescribing of Controlled Substances) and maintains Surescripts certification for prescription routing. The platform offers specialty-specific templates and workflows for multiple disciplines including family medicine, internal medicine, pediatrics, dermatology, cardiology, orthopedics, OB/GYN, and gastroenterology.

The vendor differentiates itself through longevity and stability in a market characterized by frequent consolidation and vendor failures. Unlike many newer cloud-based competitors, DDR offers both server-based and cloud deployment options, allowing practices to choose their preferred hosting model. The integrated billing module eliminates the need for separate practice management systems, providing charge capture, claims management, and payment processing within the same interface used for clinical documentation.

DDR's market position reflects a traditional approach to healthcare IT, prioritizing established practices that value vendor stability, comprehensive support, and integrated functionality over modern features or modern user interfaces. The company maintains a customer base primarily in Florida and the southeastern United States, with implementation and support services delivered through direct vendor relationships rather than reseller networks. Pricing follows a per-provider subscription model with upfront implementation fees, though specific pricing is not publicly disclosed and requires direct vendor contact.