EyeMD EMR Healthcare Systems

EyeMD EMR

EyeMD EMR Healthcare Systems (rebranded as Optivate in September 2025) · Review dated 2026-10-13

No usable current official core price found. No official pricing table, rate card, free-trial terms, minimums, promotional price, or customer-specific contract rate was located on the vendor site pages/PDF-style materials reviewed. Therefore do not estimate. The only explicit cost statements found are feature-specific: ophthalmic PACS/image management is described as included in the EMR with “No Additional Cost” and “ZERO per-device integration fees”; the PM page says vendor-to-vendor integrations have “No Integration Costs from Vendor,” while third-party interface-engine-engine purchases may be required separately. These are inclusions/cost exclusions, not a core subscription price.

Billing model

Quote-based / not publicly disclosed. Official pages offer Schedule a Demo/Contact and describe flexible contract options, but publish no current dollar rates, per-provider/per-user/per-location basis, billing cadence, minimum commitment, free trial, or standard implementation price.

Fees and add-ons

Included/claimed by official materials: EMR, PM and PACS are presented as an all-in-one offering; PACS/image management is included at no additional cost and supports DICOM/proprietary device integrations without per-device integration fees; EMR page says updates, training, personalized support, unlimited regular support and 24/7 emergency assistance are included (the support page qualifies client support by current support contracts). PM features include scheduling, claims lifecycle tracking, automated A/R follow-up, eStatements by email/text, real-time auto-posted payments, patient-responsibility estimator, recalls/reminders and card scanning. Axon patient engagement provides digital intake, digital consents, automated SMS/email reminders/campaigns, secure patient chat and clinical follow-up workflows; no Axon price is published. RCM/billing services are offered, but no percentage, per-claim, setup, collection, or cadence fee is published. PM advertises integration with 80+ systems and full real-time bidirectional integrations; third-party interface-engine purchases may be separate, and the page disclaims completeness/current accuracy. FHIR API documentation/application registration is available, but any interface fees are undisclosed. Telehealth and e-prescribing pricing/availability are not established by the official pages reviewed: site search returned no e-prescribing evidence, and the telehealth result only compares Axon with a competitor’s telehealth, not a stated EyeMD telehealth module. No migration fee, onboarding fee, training fee beyond the stated included training, payment-processing fee, collections fee, minimum, or trial was disclosed.

Availability and public pricing

Active/current sales evidence exists: official EyeMD site has Contact/Schedule a Demo and displays 2024 Best in KLAS. The vendor’s official Sept. 17, 2025 announcement says EyeMD EMR Healthcare Systems and Abillifeye rebranded as Optivate, with the rebrand to complete by end-2025; clients continue using the EyeMD EMR platform/services during transition. The official Apr. 24, 2025 investment release says the company continues expanding EMR, PM, Axon, image management and RCM/billing. Treat EyeMD EMR as an active legacy/product name marketed under the Optivate successor brand, not discontinued.

Qualifications

All evidence is from official EyeMD/Optivate URLs opened/read; no third-party pricing aggregators or snippets used. The 2020 product announcement is historical and is used only for explicit inclusion claims (EMR/PM/PACS, no-cost PACS, integrations, training/support), not as a current price. The PM integration list itself warns that information may be incomplete/change and that some integrations rely on a separately purchased third-party interface engine. Official site pages did not disclose current core rates, cadence, minimums, trial, migration/onboarding charges, telehealth, e-prescribing, or RCM/collections rates; those require vendor quotation/confirmation.