FIGmd Inc.

FIGmd Inc. is a cloud-based electronic health record and practice management platform designed specifically for small to mid-sized ambulatory care practices across multiple specialties. Founded in 2009 and headquartered in Charlotte, North Carolina, FIGmd positions itself as an affordable, user-friendly alternative to enterprise-level EHR systems that may be too complex or expensive for smaller practices. The platform combines clinical documentation, scheduling, billing, and patient engagement tools into a unified system accessible via web browser.

The system's core architecture emphasizes ease of use and rapid implementation, with most practices reportedly going live within 30-60 days. FIGmd's approach centers on providing essential ambulatory care functionality without the feature bloat that can overwhelm smaller practices. The platform includes customizable templates for various specialties including family medicine, internal medicine, pediatrics, dermatology, cardiology, and OB-GYN, allowing providers to document encounters efficiently while maintaining clinical specificity.

Key technical capabilities include ONC 2015 Edition CEHRT certification, enabling practices to participate in federal incentive programs and meet meaningful use requirements. The system supports electronic prescribing through Surescripts integration with EPCS certification for controlled substances. Laboratory integration with major reference labs like Quest Diagnostics and LabCorp enables bidirectional order transmission and results retrieval directly within patient charts. The platform's interoperability features include Direct messaging for secure provider communication and HL7 interfaces for connecting with external systems.

FIGmd's practice management module handles patient scheduling, insurance verification, claims submission, and payment posting. The billing functionality integrates with clearinghouses like Office Ally and Kareo for claims processing. The system includes a patient portal that enables appointment requests, secure messaging, prescription refill requests, and access to medical records and test results. MIPS and MACRA reporting tools help practices navigate value-based reimbursement requirements.

The vendor targets independent practices with 1-10 providers, a segment often underserved by larger EHR vendors. FIGmd's business model uses subscription-based pricing calculated per provider per month, making costs predictable and eliminating large upfront capital investments. This pricing structure appeals to practices seeking budget certainty and lower financial barriers to entry compared to legacy on-premise systems.

FIGmd differentiates itself through responsive customer support, relatively simple implementation processes, and a focus on core ambulatory workflows rather than attempting to serve all healthcare settings. The company maintains a lower profile than major EHR vendors but has sustained operations for over a decade serving its niche market. Cloud deployment eliminates server maintenance requirements and enables remote access, supporting increasingly distributed care delivery models.