Futurenet

Futurenet is an ambulatory electronic health record and practice management system serving small to medium-sized physician practices across multiple specialties. Established in 1996, the platform targets independent practices and specialty clinics seeking an integrated solution for clinical documentation, billing operations, and regulatory compliance. The system operates as a cloud-based Software-as-a-Service (SaaS) deployment, eliminating the need for on-premise infrastructure while providing accessibility from any web-enabled device.

The platform's core functionality centers on specialty-specific EHR templates designed for over 60 medical specialties, allowing physicians to document encounters using workflows optimized for their clinical domain. Integrated practice management capabilities handle patient scheduling, insurance verification, claims submission, and revenue cycle operations within a unified interface. The e-prescribing module connects to the Surescripts network for electronic prescription routing and medication history retrieval, with DEA-compliant electronic controlled substance prescribing (EPCS) support.

Futurenet differentiates itself through its focus on usability for smaller practice environments that may lack dedicated IT staff. The vendor provides implementation services, training resources, and ongoing technical support as part of the subscription model. The system maintains ONC 2015 Edition certification for meaningful use compliance and supports MIPS quality reporting requirements for value-based care participation.

Interoperability features include bidirectional lab interfaces with major reference laboratories, health information exchange connectivity through CommonWell and Carequality networks, and patient portal functionality for secure messaging and appointment requests. The billing module supports claims scrubbing, electronic remittance processing, and denial management workflows integrated with the clinical side.

Target customers typically include single-location practices with 1-10 providers, though the system can accommodate multi-location groups. Primary specialties served span primary care disciplines (family medicine, internal medicine, pediatrics) and specialty practices in cardiology, gastroenterology, dermatology, orthopedics, and women's health. The vendor's market position reflects a mature player in the ambulatory EHR space with a customer base concentrated in the northeastern United States, competing against comparable offerings from athenahealth, eClinicalWorks, and NextGen Healthcare in the small practice segment.