GE Centricity

GE Healthcare Centricity (formerly Centricity Practice Solution) is an ambulatory electronic health record and practice management system designed primarily for small to mid-sized outpatient practices and physician offices. Originally developed by Medical Manager Corporation in the 1990s and acquired by GE Healthcare in 1997, Centricity has evolved through multiple iterations and ownership changes while maintaining a significant installed base in the ambulatory care market.

The platform targets practices ranging from 1-75 providers, with particular strength in single-specialty and small group practices. Centricity offers both cloud-hosted and on-premise deployment options, though GE Healthcare has increasingly emphasized cloud-based implementations in recent years. The system combines clinical documentation, practice management, revenue cycle management, and patient engagement tools in an integrated platform designed to meet meaningful use and MIPS/MACRA reporting requirements.

Key differentiators include deep integration with GE Healthcare's broader medical technology ecosystem, including imaging systems and medical devices, making it particularly attractive for practices that utilize other GE equipment. The system features customizable clinical templates for various specialties, integrated e-prescribing through Surescripts, bidirectional lab interfaces with major reference labs, and native interoperability through participation in CommonWell Health Alliance and Carequality frameworks.

Centricity's market position has evolved significantly as GE Healthcare has shifted strategic focus. While the platform maintains ONC 2015 Edition certification and continues to receive updates, some users report that innovation has slowed compared to newer cloud-native competitors. The system is known for stability and comprehensive functionality but may require more extensive training compared to modern, intuitive interfaces. Implementation typically takes 3-6 months depending on practice size and complexity.

The platform's practice management module includes scheduling, eligibility verification, claims management, and financial reporting. Revenue cycle capabilities include integrated clearinghouse connections through Availity and Change Healthcare for claims submission and electronic remittance advice. The patient portal provides appointment scheduling, secure messaging, lab results access, and bill payment functionality.

Centricity serves a diverse range of specialties with specialty-specific templates and workflows available for family medicine, internal medicine, pediatrics, cardiology, orthopedics, dermatology, OB-GYN, and gastroenterology. The system supports EPCS (Electronic Prescribing of Controlled Substances) and maintains Surescripts certification for prescription routing and medication history retrieval.

Buyers should note that GE Healthcare has undergone significant corporate restructuring, with multiple business unit sales and strategic pivots that may impact long-term product roadmap and support commitments. Practices considering Centricity should carefully evaluate GE's commitment to the ambulatory EHR market and compare feature development velocity against newer competitors in the space.