Get Real Health
by Get Real Health
Get Real Health is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
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- Ambulatory
- Category
- Active
- Status
- Cloud
- Deployment
Founder & CEO
Get Real Health is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
Category
Status
Deployment
Platform Overview
What is Get Real Health?
Get Real Health is a patient engagement and health data integration platform founded in 2011 that specializes in connecting disparate health information systems to create comprehensive patient health records. Unlike traditional ambulatory EHR vendors, Get Real Health positions itself primarily as a patient portal and health data aggregation solution that integrates with existing EHR systems rather than replacing them.
The company's flagship products include InstantPHR, a patient-controlled health record platform that aggregates data from multiple sources including EHRs, wearable devices, and health apps; InstaHealth, a patient engagement platform with secure messaging, appointment scheduling, and educational content delivery; and Patient Sync, which facilitates bidirectional data exchange between patient portals and EHR systems. The platform emphasizes FHIR-based interoperability and supports CommonWell Health Alliance and Carequality connections for nationwide health information exchange.
Get Real Health's core technical differentiator is its API-first architecture that enables integration with major EHR vendors including Epic, Cerner, Allscripts, athenahealth, and eClinicalWorks. The platform supports HL7 interfaces for legacy systems and emphasizes standards-based data exchange through Direct Protocol and FHIR APIs. The system is cloud-based (SaaS deployment) with mobile applications for iOS and Android, enabling patients to access their health information across devices.
The platform particularly focuses on chronic disease management and population health use cases, with capabilities for remote patient monitoring through integrations with consumer health devices from Apple HealthKit, Fitbit, Validic, iHealth, and Withings. This positions Get Real Health for value-based care organizations, ACOs, health systems, and research institutions requiring patient-reported outcomes and longitudinal health tracking.
Get Real Health primarily serves health systems, hospital networks, research institutions, and healthcare organizations with existing EHR infrastructure seeking to enhance patient engagement capabilities. The platform is used by academic medical centers for clinical research data collection and by health plans for member engagement. Rather than competing with full-featured ambulatory EHRs, Get Real Health occupies a complementary niche as a patient-facing data aggregation and engagement layer.
The company holds ONC 2015 Edition CEHRT certification, demonstrating meaningful use compliance for eligible providers. Their Surescripts certification enables e-prescribing capabilities, and DirectTrust accreditation facilitates secure health information exchange. The platform's HIPAA-compliant infrastructure supports enterprise security requirements for health system deployments.
Market positioning emphasizes patient empowerment through data ownership and portability, with features enabling patients to aggregate records from multiple providers into a unified view. This approach appeals to organizations prioritizing patient experience and longitudinal care coordination over traditional practice-centric EHR workflows.
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Capabilities
Get Real Health Features
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Connectivity
Integrations
HIE/Interoperability
Patient Portal
EHR/EMR Systems
Pharmacy/eRx
Medical Devices
Population Health
Evaluation
Get Real Health Pros & Cons
Advantages
- Designed for ambulatory workflow efficiency
- Integrated practice management reduces administrative burden
- Patient portal enhances engagement and communication
- E-prescribing streamlines medication management
Limitations
- May require training to optimize for your specialty
- Integration with hospital systems may require additional configuration
- Pricing varies by practice size and feature set
- Implementation timeline depends on practice complexity
Community Sentiment: Get Real Health
low confidenceBest For
Healthcare organizations seeking a strong patient engagement platform to complement existing EMR systems, particularly those focused on chronic care management and value-based care initiatives
May Not Be Ideal For
Practices seeking a comprehensive standalone ambulatory EMR with full clinical documentation, billing, and practice management capabilities in a single system
What Users Praise
- +The patient engagement platform consistently receives positive feedback for its intuitive patient portal interface that encourages active participation
- +Healthcare organizations appreciate the vendor's focus on patient-generated health data integration and remote monitoring capabilities
- +Users note that the platform effectively supports chronic care management programs with good tools for tracking patient-reported outcomes
- +The mobile app experience for patients is frequently mentioned as user-friendly and accessible for non-technical populations
Common Concerns
- -Information about pricing and total cost of ownership appears limited in public reviews, suggesting transparency may be an issue for evaluating organizations
- -The vendor's relatively smaller market presence compared to major EMR providers raises concerns about long-term viability and integration partnerships
- -Some users indicate that the breadth of clinical documentation features may not match comprehensive EMR systems, requiring additional complementary solutions
- -Healthcare organizations report that the platform works best as a patient engagement layer rather than a standalone EMR, creating integration dependencies
Specialty-Specific Insights
chronic disease management
Organizations managing chronic conditions like diabetes and hypertension report strong value from the platform's patient self-reporting and care plan adherence tracking tools
Switching Patterns
Why practices switch TO Get Real Health:
- Healthcare systems add Get Real Health as a patient engagement layer on top of existing EMRs when seeking better patient portal and remote monitoring capabilities
- Organizations focused on value-based care models adopt the platform for its patient-reported outcome tracking and population health management features
Why practices switch FROM Get Real Health:
- Organizations expecting a full-featured ambulatory EMR may look elsewhere when they discover the platform is primarily focused on patient engagement rather than comprehensive clinical documentation
- Healthcare systems seeking an all-in-one solution sometimes migrate away due to integration complexity when maintaining multiple disparate systems
Based on analysis of: Healthcare IT vendor review platforms, Digital health industry publications, Patient engagement technology case studies, Healthcare interoperability forums. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
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Common Questions
Frequently Asked Questions
Is Get Real Health HIPAA compliant?
Yes, Get Real Health is designed to be HIPAA compliant with security features including access controls, audit logs, encryption, and BAA agreements.
Does Get Real Health support e-prescribing?
Get Real Health includes e-prescribing (eRx) capabilities including EPCS for controlled substances in supported states.
Can Get Real Health integrate with labs?
Get Real Health offers lab integration capabilities to receive results electronically and streamline clinical workflows.
Does Get Real Health have a patient portal?
Get Real Health includes a patient portal allowing patients to access their health records, schedule appointments, and communicate with providers.
What size practices use Get Real Health?
Get Real Health serves a range of practice sizes from solo practitioners to large multi-provider groups, with pricing and features that scale accordingly.
Vendor Information
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- Get Real Health
- Website
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Security & Data Breach History
Breaches reported at facilities using Get Real Health
No matched breaches found
No data breaches in the HHS breach portal have been matched to facilities tracked as using Get Real Health (0 facilities tracked).
Source: HHS Breach Portal | Matched via hospital EMR records
HHS Breach PortalBreach matching is based on hospital-EMR assignments in our database. A breach at a facility using Get Real Health does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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