InfoQuest Systems

InfoQuest Systems is a Wisconsin-based electronic health record and practice management vendor that has served ambulatory care practices since 1991. With over three decades of experience in healthcare IT, the company focuses exclusively on small to mid-sized physician practices across multiple specialties, providing an integrated EHR and practice management solution designed to streamline clinical and administrative workflows.

The InfoQuest EHR platform combines clinical documentation, e-prescribing, patient scheduling, billing and claims management, and patient portal capabilities in a unified system. The solution is designed to minimize the need for third-party interfaces while maintaining essential connectivity through Surescripts for electronic prescribing and standard lab integrations with major reference laboratories like Quest Diagnostics and LabCorp. The system supports interoperability through Direct messaging and connects to Wisconsin's statewide health information exchange (WISHIN), enabling practices to participate in regional care coordination initiatives.

InfoQuest Systems differentiates itself through its focus on the Wisconsin and upper Midwest healthcare market, offering localized support and understanding of regional healthcare dynamics. The vendor maintains ONC 2015 Edition CEHRT certification, enabling practices to meet Meaningful Use, MIPS, and MACRA reporting requirements. The system includes built-in EPCS functionality for controlled substance prescribing and maintains Surescripts certification for pharmacy connectivity.

The platform serves multiple ambulatory specialties including family medicine, internal medicine, pediatrics, cardiology, dermatology, orthopedics, and obstetrics-gynecology, with specialty-specific templates and workflows. Target practices typically range from solo providers to groups with 10-15 physicians, though the system can accommodate larger organizations.

Technically, InfoQuest operates on a client-server architecture with cloud-based deployment options. The vendor emphasizes stability and reliability over modern features, appealing to practices that prioritize consistent performance and straightforward workflows. Customer support is delivered directly by InfoQuest staff rather than outsourced call centers, which resonates with practices seeking personalized service relationships.

InfoQuest Systems competes primarily with other regional and mid-tier EHR vendors rather than enterprise platforms like Epic or Cerner. Its market position centers on providing comprehensive ambulatory functionality at price points accessible to smaller practices, with implementation and support models designed for organizations without extensive IT resources. The vendor's longevity in the market since 1991 demonstrates sustained viability, though it maintains a relatively low profile compared to venture-backed competitors.