Independent EMR profile
InSync Healthcare Solutions
by InSync Healthcare Solutions
InSync Healthcare Solutions is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
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- Pricing
- See product pricing and terms
- Pricing model
- Quote/contract based. Public terms describe upfront EMR/PM implementation fees plus recurring monthly EMR/PM fees; a portion is determined by the number of Providers. RCM Services, if contracted, are the higher of an agreed percentage of monthly gross revenue or an agreed monthly minimum fee per physician/healthcare practitioner. Public terms do not disclose the numerical rates, currency amounts, provider minimum, or a complete minimum-term schedule; they reference a first-year term and post-year-one fee increases.
- Product source
- Review pending
Markets: Physician practices · Outpatient clinics · Specialty practices · Multi-provider groups
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
InSync EHR
Qualifacts · Review dated
No current official dollar amount, currency amount, or public rate card was found after checking Qualifacts’ current InSync product page, official InSync terms, official ONC cost-disclosure page, official FHIR documentation, and current Qualifacts InSync materials. Official terms state fees are set in an executed INSYNC HCS Term Sheet, so pricing is quote/term-sheet-only rather than publicly posted. Do not use third-party/reseller figures as vendor pricing.
- Billing model
- Quote/contract based. Public terms describe upfront EMR/PM implementation fees plus recurring monthly EMR/PM fees; a portion is determined by the number of Providers. RCM Services, if contracted, are the higher of an agreed percentage of monthly gross revenue or an agreed monthly minimum fee per physician/healthcare practitioner. Public terms do not disclose the numerical rates, currency amounts, provider minimum, or a complete minimum-term schedule; they reference a first-year term and post-year-one fee increases.
- Fees and add-ons
- Official terms: upfront implementation EMR/PM fees charged when the Term Sheet is executed; monthly EMR/PM fees charged around the first business day/monthly by ACH/card or invoiced; applicable taxes; possible declined-payment/returned-check costs; late charge up to the lesser of 1.5% per month or the legal maximum; possible reactivation fee after suspension and collection costs; RCM Services are an additional variable fee as described above. Training is the practice’s responsibility unless it specifically hires InSync HCS for RCM Services; no training amount is published. No public amounts were found for setup/configuration, interfaces, migration/data conversion, support, or implementation beyond the existence of an upfront implementation charge. InSync FHIR documentation says no fee is charged to access API documentation and no other fees were assessed for calendar year 2022, while production access is limited to customers licensing the InSync FHIR API functionality; no current API license amount is posted.
- Availability and public pricing
- Active/currently marketed and available in the U.S. Qualifacts’ current InSync page presents the platform for small and mid-sized behavioral-health, human-services, and addiction-treatment organizations; a Qualifacts announcement dated December 18, 2025 reports a new California customer selecting InSync and says Qualifacts serves organizations nationwide across all 50 states. The current product page, recent customer announcement, current terms, and 2025/2026 official materials support active commercial status rather than legacy/discontinued status.
- Qualifications
- The CSV screening row said U.S. availability was not separately stated on the originally opened product page; newer official Qualifacts material supports nationwide U.S. availability. The public terms use the legacy contracting name INSYNC HCS/Insync Healthcare Solutions while current marketing brands the product Qualifacts InSync EHR; this is a naming/operating-entity continuity caveat, not evidence of discontinuation. Terms are contractual templates and say amounts reside in the customer’s executed Term Sheet, so billing basis is disclosed but actual rates and some minimum commitments remain unknown. Checked on the requested date 2026-10-13.
View cited sources (6)
- https://www.qualifacts.com/about/insync-ehr-platform/
- https://www.qualifacts.com/insync-terms-and-conditions/
- https://www.qualifacts.com/resources/new-qualifacts-insync-ehr-partnership-california/
- https://www.qualifacts.com/onc-certification-and-costs/
- https://www.qualifacts.com/api-page/platform/insync/insync-fhir.html
- https://www.qualifacts.com/resources/planning-a-timeline-budget-for-your-new-ehr/
InSync Healthcare Solutions is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
Pricing
Pricing model
Product source
Platform Overview
What is InSync Healthcare Solutions?
InSync Healthcare Solutions delivers cloud-based electronic health record and practice management software targeting small to mid-sized ambulatory practices across multiple specialties. Originally founded in 1999 and headquartered in Needham, Massachusetts, InSync positions itself as a comprehensive yet accessible solution for independent practices seeking to modernize clinical and administrative workflows without enterprise-level complexity.
The platform combines clinical documentation, scheduling, billing, and patient engagement tools in a unified web-based interface designed for ease of use. InSync emphasizes specialty-specific templates and workflows, offering customized content for family medicine, internal medicine, pediatrics, cardiology, orthopedics, dermatology, OB-GYN, and gastroenterology practices. This specialty focus allows practices to implement the system with reduced configuration time while maintaining clinical workflow consistency.
As an ONC 2015 Edition CEHRT-certified solution, InSync supports meaningful use attestation, quality reporting for MIPS/MACRA programs, and interoperability through connections to CommonWell Health Alliance and Carequality networks. The system integrates with Surescripts for electronic prescribing including controlled substances, and maintains connections with major laboratory systems including Quest Diagnostics and LabCorp for automated result delivery. The platform's e-prescribing capabilities include medication history review, formulary checking, and prior authorization workflow support.
InSync's practice management module addresses revenue cycle needs through integrated claim scrubbing, electronic claim submission, denial management, and patient billing functions. The system includes a patient portal for appointment scheduling, secure messaging, prescription refill requests, and medical record access, supporting practices in meeting patient engagement requirements.
The vendor targets practices with 1-25 providers, positioning the solution as an alternative to both basic low-cost systems and complex enterprise platforms. InSync's cloud deployment eliminates on-premises server requirements and includes automatic updates, though this also means practices must maintain reliable internet connectivity for system access. Technical support and implementation services are included with subscriptions, with the vendor providing training, data migration assistance, and ongoing customer service.
InSync competes in the crowded small practice EHR market against vendors like eClinicalWorks, athenahealth, and NextGen Healthcare. Its primary differentiation lies in balancing specialty-specific functionality with straightforward pricing and implementation timelines that typically range from 4-8 weeks. The system appeals particularly to practices transitioning from paper records or replacing legacy systems, where ease of adoption and complete feature sets within a single subscription present clear value propositions.
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Capabilities
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Vendor Information
- Company
- InSync Healthcare Solutions
- Website
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- Pricing Model
- Quote/contract based. Public terms describe upfront EMR/PM implementation fees plus recurring monthly EMR/PM fees; a portion is determined by the number of Providers. RCM Services, if contracted, are the higher of an agreed percentage of monthly gross revenue or an agreed monthly minimum fee per physician/healthcare practitioner. Public terms do not disclose the numerical rates, currency amounts, provider minimum, or a complete minimum-term schedule; they reference a first-year term and post-year-one fee increases.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using InSync Healthcare Solutions does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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