Interface People

Interface People is a long-standing EHR and practice management software vendor serving ambulatory healthcare practices primarily in the mid-Atlantic region since 1990. The company provides an integrated solution combining clinical documentation, scheduling, billing, and patient engagement tools designed specifically for small to mid-sized physician practices ranging from solo practitioners to multi-specialty groups with up to 50 providers.

The system's core architecture emphasizes customizable workflows that adapt to individual practice patterns rather than forcing providers into rigid templates. Interface People's EHR includes specialty-specific documentation templates for multiple disciplines including family medicine, internal medicine, cardiology, dermatology, gastroenterology, OB-GYN, orthopedics, and pediatrics. The platform features integrated e-prescribing through Surescripts certification, including controlled substance prescribing (EPCS), and bidirectional laboratory interfaces with major reference labs.

A key differentiator is Interface People's regional focus and personalized implementation approach. The vendor maintains a consultative relationship with clients, providing hands-on training and ongoing support through their Pennsylvania-based team. This contrasts with larger national vendors that often rely on call centers and standardized deployment processes. The company's longevity in the market reflects steady customer retention among established practices that value stability and responsive vendor relationships.

Interface People achieved ONC 2015 Edition certification for meaningful use requirements and maintains HIPAA compliance protocols. The system supports MIPS reporting for quality payment programs and includes standard ambulatory features such as patient portals for secure messaging and appointment requests, medical billing with claims scrubbing, and revenue cycle management tools.

The platform is typically deployed as a client-server application with on-premises installation, though cloud-hosting options have been added for practices preferring subscription-based models. Technical architecture relies on standard HL7 interfaces for interoperability with hospitals, laboratories, and health information exchanges. The vendor serves practices seeking a mature, stable platform with attentive vendor support rather than modern features or enterprise-scale capabilities.