Krames Staywell

Krames StayWell is not a traditional EMR/EHR vendor but rather a specialized patient education and engagement content provider serving healthcare organizations since 1964. The company focuses on creating, curating, and delivering evidence-based health information content that integrates into existing EHR systems and patient portals rather than serving as a standalone medical records platform.

The company's core offering centers on an extensive library of over 20,000 patient education materials covering conditions, treatments, procedures, medications, and wellness topics. This content is designed to be white-labeled and embedded within hospitals' and health systems' existing digital infrastructure, including patient portals, discharge instructions, pre-operative education, and population health management platforms. Krames StayWell content supports multiple languages and literacy levels, with materials available in text, video, and interactive formats.

Krames StayWell primarily serves large hospital systems, integrated delivery networks, and health plans rather than individual ambulatory practices. Their integration approach uses HL7 FHIR and CDA standards to connect with major EHR platforms including Epic, Cerner, Allscripts, and others. The content delivery is typically triggered by clinical workflows—such as diagnosis codes, procedure scheduling, or discharge planning—automatically providing patients with relevant educational materials through the EHR's patient portal.

Key differentiators include the clinical accuracy and medical review process for all content, with materials developed by clinicians and regularly updated to reflect current evidence-based guidelines. The company maintains partnerships with medical societies and healthcare organizations to ensure content relevance. Their analytics platform provides healthcare organizations with engagement metrics and patient education completion rates, supporting quality reporting and patient activation initiatives.

The company operates as part of StayWell Health Management, serving enterprise healthcare clients primarily through direct sales relationships. Technical deployment is cloud-based with API-driven content delivery, requiring minimal IT infrastructure from client organizations. While pricing models are not publicly disclosed, enterprise licensing is customary for this market segment, typically based on organizational size and content usage volume.

Krames StayWell competes with other patient education vendors like Healthwise, Micromedex, and various point-of-care information tools, differentiating through breadth of content, multi-language support, and integration capabilities with major EHR platforms.