Net Health

Optima (Net Health Optima Unity / Optima Facilities) skilled-nursing and senior-living rehabilitation EHR

Net Health · Review dated 2026-10-13

Not publicly disclosed; request a quote. The official product, contact, legal-terms, and product-terms pages opened and read do not publish a core subscription amount, currency, billing unit, cadence-specific rate, minimum, or plan price. Optima Unity’s native AI is optional and may be added at an additional cost, but no amount or billing unit is disclosed.

Billing model

Quote-based/custom Purchase Schedule. Net Health’s Master Terms say fees are the amounts in the applicable Purchase Schedule; monthly fees generally begin on the stated Billing Start Date, and Purchase Schedules generally renew for successive one-year terms unless timely notice is given. No public per-facility, per-provider, per-user, per-bed, per-visit, percentage-of-collections, or usage rate was found.

Fees and add-ons

Core subscription, implementation, migration, training, support, e-prescribing/EPCS, telehealth, clearinghouse, RCM, payment processing, and transaction fees: no current public amounts found. Official terms state that, unless a Purchase Schedule says otherwise, a one-time setup/training fee applies; remote training/implementation is typical, weekend training is $500/day, and cancellation/rescheduling under 15 days is charged the greater of $2,500 per cancelled/rescheduled training or the applicable monthly fees during the delay. Customer reimburses approved training travel expenses (airfare, hotel, mileage, transportation, meals). Interface deviations may incur additional development fees; third-party charges and taxes may be passed through. Product pages describe Direct Bill and Alinea embedded revenue-cycle features, but no RCM, claim, clearinghouse, payment, or transaction rate. Product-specific terms list EPCS and CliniSign as possible products/features but disclose no prices. Net Health’s 2022 Casamba migration FAQ says migration, implementation, data migration, training, and support were free for that specific legacy-customer migration and that comparable license fees were not anticipated to change; this is not a current public Optima rate card and should not be generalized.

Availability and public pricing

Current commercially marketed human-health product for U.S. providers. Net Health’s current official pages describe Optima as a web-based rehab-therapy EHR/platform for skilled nursing and senior living, with clinical documentation, scheduling, AI-assisted workflows, integrations, Direct Bill and Alinea; the official contact page lists Optima support, U.S. support hours/phone, Pittsburgh headquarters, and a U.S. sales number (800.411.6281). The product page states Optima Unity with AI is launching in 2026. No confirmed public U.S. price is available.

Qualifications

The directory label is vendor-level; this record is specifically Optima, not all Net Health products (such as WoundExpert, ReDoc, TherapySource, or Occupational Health). The Casamba FAQ is a historical 2022 transition document: it supports Net Health’s migration-policy context but is not evidence of current standard pricing. Terms provide generic contractual mechanics, not an Optima quote. Confirm current product edition, implementation scope, AI enablement, interfaces, billing/RCM modules, EPCS/CliniSign, support tier, minimum site/facility commitments, and all third-party/transaction charges in a written U.S. Purchase Schedule.