Abrazo Arrowhead Campus
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Address

18701 NORTH 67TH AVENUE, GLENDALE, AZ 85308 USA

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Phone

(623) 561-1000

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Consumer feedback about Abrazo Arrowhead Campus

Abrazo Arrowhead Hospital
Reviewed from Google

3 out of 5 stars

Thaddeus Tuffentsamer
Thaddeus Tuffentsamer

5 out of 5 stars

posted 3 weeks ago

A fantastic place to work.

If you are looking to join an organization where you are recognized for your hard work, and rewarded for results, Abrazo Arrowhead Campus is for you.

The administrative team is a true source of support, the directors care about you as people, not just workers, and your colleagues work together with you towards your mutual success. All under the leadership of an administrative and director team that cares about you.

I worked there for over four years and the people there became my second family. We tackled issues together and worked as one, no matter what department you were in, to achieve our success.

Though my path is now pointed in another direction, I highly recommend anyone who is seeking an opportunity with a company who cares about you as a person to consider Abrazo Arrowhead Campus.

My time there was fulfilling and I will carry fond memories with me always. I miss my colleagues terribly and wish you all continued success.

But, life is always about change, and when you think about, we all grow and change, and become different people than we were, over and over again, all throughout our life, and that is okay, as long as we always remember the people that we used to be. I assure you, I will not forget one moment, not one single line. I will always remember when the director of environmental services at Arrowhead Campus was me!

D K
D K

1 out of 5 stars

posted 3 weeks ago

ZERO stars if possible. The triage refused to admit me for childbirth and discharged me 3 times that day. I kept coming back and asking for an epidural and to stay because I knew I would give birth. The last time they sent me home I ended up coming back 15 minutes later and delivered my child. I had to do it without any medication because the staff was completely unprofessional and lazy. I would not recommend this place for anyone. I should of planned for at home delivery, probably would have been less stressful.

I feel like this hospital definitely discriminated against me for not being wealthy. It was unfortunate that the insurance I had did not cover delivery so I am positive that is why they did not admit me and I had to have a natural delivery. They did not want me to get any prior treatment to delivery (epidural) probably because they were worried about payment. Greedy!!!

Madeline Capp
Madeline Capp

1 out of 5 stars

posted 1 month ago

I brought my 1.5 year old son into the ER after he hit the back of his head pretty hard on our tile floor. He was looked at by a doctor (not even very thoroughly) and we were discharged. The bill for the ER visit was an absolutely ridiculous amount (approximately $1,900 before insurance).

I called Abrazo thinking that there was some sort of mistake. Their billing department told me that the amount was correct for a level 3 visit (seeing a doctor in the ER).

The only reason I brought him to Abrazo was in case he needed imaging (MRI / CT scan).

I will never, ever, use the Abrazo ER again, unless it is a life or death situation. The care provided does not even come close to the amount charged.

UPDATE: I see a response to my issue "We will be working to address this situation." Unless you lower your cost for service, I don't believe that you will address the situation. Please let me know what you will do to address this situation.

Stella Goshow
Stella Goshow

1 out of 5 stars

posted 1 month ago

Surgery went well because it was my doctor. However, the aftercare was horrible. The nurses on the 3rd floor were not attentive. Thank God for my mother in law (who is an RN) and my husband, who could be with me and help me from 6 a.m. to 9 p.m.

While I was there recuperating, it was my husband who helped me in and out of bed. One day nurse didn't check on me for 6 hours and another night nurse didn't answer her phone or her phone was busy every time I tried to call.

I was there for 3 days and I swear I just wanted to go home. Unfortunately, I was dizzy from a low blood count and my doctor would not release me to go.

Terrible that I even have to pay for services charged that my mother in law and husband did. My husband even learned how to hook my back up to the leg machine that prevents blood clots. That goes to show you how great their aftercare nurses were.

Jennifer Dimmick
Jennifer Dimmick

5 out of 5 stars

posted 1 week ago

I can’t say enough good things about the staff here. I went in through the ER and was seen pretty much immediately. The nursing staff were all great, very knowledgeable, and were always around when needed. My main nurse was Corrin (unsure of the spelling) but she was fantastic! Phil was also helping out and I can not say enough good things about him! Our Dr (unsure of his name) was very thorough, came around often and made sure we understood everything! I highly recommend this hospital!