Advocate Bromenn Medical Center

Address

1304 FRANKLIN AVENUE, NORMAL, IL 61761 USA

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Phone

(309) 454-1400
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1304 FRANKLIN AVENUE, NORMAL, IL 61761 USA

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Consumer feedback about Advocate Bromenn Medical Center

Rossetti Paralegal Services
Rossetti Paralegal Services

1 out of 5 stars

posted 1 month ago

This is by far the worst hospital I've ever come in contact with or had services provided. Waits are long in the ER and staff lies to you. I have personally seen Staff members alter medical documents, routinely commit fraud, and I have personally witnessed Physicians directly lie to me and other Patients. I've personally witnessed hospital Staff saying that Physicians refused to admit Patients in dire need of medical care and in excruciating pain because "it was too much paperwork" and therefore, the elderly Patient had to wait until their PCP was located! Patient actually waited for several hours, crying, in pain! All because a hospital director said the hospital Physician on duty "didn't want to do the extra paperwork". The hospital also keep Patient's Credit Card numbers on file, which is illegal! Physicians at Advocate Medical Group & Advocate Family Practice, both associated with the hospital and located at the hospital are also very bad and just plain incompetent. This is the WORST place to go for medical care. These Physician's would mess up a cup of coffee! I wouldn't trust them again with my health!

Heather Keller
Heather Keller

4 out of 5 stars

posted 3 weeks ago

Great staff. Husband had to stay and they were quick to update me as the procedures progressed.

Tina Crow
Tina Crow

5 out of 5 stars

posted 4 months ago

Everyone here has been so nice. From the ER to my husband's stay on the 5th floor. Dr. Benson is the best Dr. we have ever had. The nurses and aides are the best. Thank You for all you have done for us.

Jan Wahl
Jan Wahl

5 out of 5 stars

posted 5 months ago

What a great group of people. I came across many people and not a one of the was rude. People went out of their way to help me. The radiation technicians I worked with were very knowledgeable and took the time to explain the whole process and told me what to expect and who I could reach if I had any issues. They had valet parking which helped a lot. It was refreshing! It is now the first place I look when being referred to a specialist. Quality care.

Lisa Wallrich
Lisa Wallrich

5 out of 5 stars

posted 3 months ago

Spent extra time at the hospital with my twins and the neonatal doctors and nurses were excellent. Nurses were caring and patient in helping me learn how to feed and care for my twins and the doctors showed expertise, care, and excellent bedside manner.