Advocate Lutheran General Hospital

I just finished having a second surgery at Advocate Lutheran General. Both times have been a terrific experience. Every person that played a role in my care was highly skilled and kind. They were also careful to keep me Informed about what would happen next. I really appreciated how everyone was so careful to clean their hands and ward off infection. I also think the meals were tasty. I’m very happy with the care I received.

our experience with this hospital was nothing but positive. The facility is very clean and has many places for you to kill time comfortably while your love ones are being treated. I would like to express my heartfelt appreciation to the doctors, social workers, and nurses who went over and beyond to treat my family member during her recent stay there. We were always informed by the hospital staff of her current condition, which put my mind at ease. Thank you very much! Special thanks to Dr. Atienza and social work Mike (forgot to write down his last name), and all the nurses who were involved in my daughter's care.

Don’t judge a book by it’s cover. All that glitters is not gold. The “new” Lake Forest Hospital is reminiscent of a shopping mall, big and beautiful. However, our recent experience there with my son was anything but golden. It was actually a stay and a sequel interrupted by two days. He was admitted through the Emergency Dept. secondary to a GI bleed. He stayed there essentially for symptom management, the hospital unable to determine the site of the problem. So in both the ER and stays at NWLF he was given transfusions to boost his hemoglobin numbers. Stating further diagnostic tools were unavailable, we were assured by the GI specialist he was told he would be transferred to the Chicago facility. After a weekend of waiting we were told he would not be transferred to the Chicago site due to problems with Blue Cross insurance. Interesting; his insurance was accepted at one site but would not be accepted downtown. A patient representative came in the room that Monday morning stating “Were sending him to Lutheran General since we don’t want him to be spending thousands of dollars out of the pocket.” Interesting. He has the premier insurance provider in Illinois that will not cover the cost of further diagnostics in the main office downtown. That day he was finally transferred ten hours later to LG. We won’t not recommend Northwestern-Lake Forest to anyone in the future. So much for the ads in magazines, television, and billboards saying how much Northwestern Medical cares. UPDATE: Our son was diagnosed with Angiodysplasia. He underwent endoscopic tests. The source of the bleeding was located and treated. Thank you Lutheran General for all you do!

I went to Ambulatory care to see a friend who was having op surgery. I gave my car to the valet Michael. He was amazing and the man in front of me had trouble walking and he walked with a cane. Michael made sure to get a wheelchair and get the man to the registration. Keep up the great work Michael!! But charging $5 for valet?? Seriously LGH.Some patients have no choice because of medical reasons and I think that's taking of advantage of these patients. There should be no charge!!!!

Best Neuro treatment, nurses are top notch if you die...then you didn't go to this hospital. There's only one thing, the food is really bad, Unfortunately I've had many different hospital meals maybe it was me, it just didn't do it for me. But then we don't go for the food.