Albany Medical Center Hospital

I'm not going to mention the doctors name due to the formal grievance I plan on filing, but after we were referred by my pediatrician for a persistent fever my five year old was experiencing, she was seen by a doctor and all was well until they found out she was insured by Medicaid. After that the observations initially made by the doctor became inconclusive so no tests would be run. Albany med has made it abundantly clear that there is more than one standard of care at their facility and if you're poor, you will not receive the same care as someone who is not.

Their medical staff performed brain surgery on my wife to remove a tumor effecting her vision. They saved her vision and did a fantastic job. I will be forever grateful to everyone here for everything they’ve done for us.

I was in Albany Medical Center CCU for 5 days. I received excellent care from the team of doctors to the nurses. One particular nurse, I won't mention name due to the fact I don't have her approval, went above and beyond her duties. She helped me out of bed (when it was safe to do so) and helped me walk around so i could gain back my strength. Answered all my questions, printed out information for me so i could understand new medications. This in addition to treating me like a human being, someone who had a brain and a right to use it. To her I say thank you from the bottom of my heart. I will never forget you and the kindness you showed me and my hug goodbye. God Bless.

Our recent trip to Albany Med Pediatric ER on 10/12/18 with my almost 5m old grandson. Check in was not very smooth. Two people at check- in asking different questions at the exact same time overlapping each other caused confusion. Other people who came 1.5 hours after we were there with a 7(?) year old that did not appear to be as sick were taken in before us. Even that child's father made comments to nurse asking why they were being seen before a sick infant who had been waiting a long time. Nursing & MD staff were great. But the wait time in between seeing a nurse and seeing MD were not acceptable. I completely understand that there may be an injury or illness more severe that may warrant another child to be seen as priority; but when you have a very sick infant who is crying and having trouble breathing and gagging with a severe cough and congestion I believe that almost 2 hours in waiting room is a long time to have to wait as well as hours long wait once in a room. Wait times need to drastically improve. On top of that we were in the one room that had no air flow and was uncomfortably hot. I give medical staff a 5-star rating. But as far as flow - not a great rating.

Well it's a hospital... Great at it's purpose but it's a hospital so yeah. Want a
To stay on time? Use the A or C elevators NOT the M elevator, you'll be waiting forever!