Albany Va Medical Center
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113 HOLLAND AVENUE, ALBANY, NY 12208 USA

Address

113 HOLLAND AVENUE, ALBANY, NY 12208 USA

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Phone

(518) 626-5000

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Consumer feedback about Albany Va Medical Center

Pete JN
Pete JN

5 out of 5 stars

posted 2 months ago

I have had no problems with the health care I receive from the Albany-Stratton VA or the Schenectady Outpatient Clinic. The staff take pride in their work and work hard to take care of veterans. Vets who receive care must also be proactive and care for themselves mentally and physically also. The staff gives plenty of information for self care and answers any questions that I have.

I cannot stress the importance of taking care of oneself and applying the tools the providers work to tailor to one’s situation. Patients who apply the health plan set forth do feel a difference physically and mentally. Veterans must also know that problems aren’t fixed “overnight”. Sometimes it may take awhile to see or feel any difference from when the care plan started.

In all, I feel the providers do an excellent job for the immense number of veterans they provide for. They all truly care, from the valet service, volunteers, dining facility staff to the health care teams to the installation director. I commend all of the providers that work in the VA system for their professionalism and dedication to their duty and thank them for all they have done to help me.

Robbin Stokes
Robbin Stokes

5 out of 5 stars

posted 4 months ago

My father was a WWII combat veteran. For years he had medical care in the private sector. As he aged this was becoming extremely difficult and the past few years he received services from the VA at home. He was seen by a physician and a nurse practitioner at home as well as nursing and therapy services contracted by the VA with private providers. There was also much help provided in the way of equipment, ramps and specialized seating in the car. Without their help, my father would not have been able to remain at home until his final days. I will be forever grateful for the care given to him and the respect shown to him. I cannot speak highly enough for the professional, friendly, supportive people of the VA Home Based Primary Care Staff. They have an impossible job that they handle with grace and determination while allowing the veteran to preserve dignity and self assurance.

Alan Kessler
Alan Kessler

5 out of 5 stars

posted 1 month ago

It took me over 40 years to get into the VA system. My first procedure at Albany Stratton was a combo of a colonoscopy/endoscopy.From the check in to the 5 or 6 nurses and doctors , I had never been treated so decently in any medical facility. I felt human, as opposed to a statistic.They all seemed so competent and yet compassionate and calm. When I came out of the anesthesia, I asked the nurse if my pleasant experience was unusual. She said it's kind of the norm. I asked if she new why that was. She thought it might have something to do to the fact they didn't to explain things to an insurance company or a for profit hospital's board of directors. Doctors, nurses and other medical professionals get to make decisions based on what's needed, as opposed to what brings more profit $$$ to the bottom line.
Great Britain, who has been our closest ally through every conflict, started their national health care system that veterans AND THEIR FAMILIES, would not have to go begging to see a doctor. Like every other soldier I served with ( yes, I mean Nay, Air Force Marines and the most underrated, Coast Guard) I'm a flag waving , free enterprise patriot. But health care for Vets and their families ( why not every American) is too important to be left to politicians,corporate hacks, and their accountants (the vast majority never served) to make decisions about life and death.
Sorry about the rant. This was about my gratitude to the men and woman who take great care of us at the VA Med. Our nation owes them our respect and gratitude.

Sgt. Alan M Kessler
US Army
Panmunjom Joint Security Area '67 to '69

Maria Drew
Maria Drew

5 out of 5 stars

posted 3 months ago

Last night til this morning I was with a dear friend comforting her Father who is getting ready to pass. I have never seen more compassionate loving group of Nurses/Aides as I did tonight. I know we were on the 9th floor, but can’t remember the “wing” or the Nurses name. He was a fine young male Nurse. The empathy he showed my friend and her Dad was remarkable. He was respectful of her time, answered questions, the care and compassion he showed her Dad was like nothing I have EVER seen. Granted I was tired when I left 48 minutes ago, but am upset I never got his name.

I have in the past, never by this friend, heard some not so favorable things of the “VA”. Not everyone likes everything about certain places.... but I will speak highly of the experience I had there tonight.

Kudos!!!!

Alicia Campbell
Alicia Campbell

5 out of 5 stars

posted 1 month ago

Excellent health care. The staff is really great. The Stratton Inn is fantastic, and Julie is great! Thank you for providing such great service to our veterans.