Albany Va Medical Center
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Address

113 HOLLAND AVENUE, ALBANY, NY 12208 USA

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Phone

(518) 626-5000

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Consumer feedback about Albany Va Medical Center

Pete JN
Pete JN

5 out of 5 stars

posted 3 weeks ago

I have had no problems with the health care I receive from the Albany-Stratton VA or the Schenectady Outpatient Clinic. The staff take pride in their work and work hard to take care of veterans. Vets who receive care must also be proactive and care for themselves mentally and physically also. The staff gives plenty of information for self care and answers any questions that I have.

I cannot stress the importance of taking care of oneself and applying the tools the providers work to tailor to one’s situation. Patients who apply the health plan set forth do feel a difference physically and mentally. Veterans must also know that problems aren’t fixed “overnight”. Sometimes it may take awhile to see or feel any difference from when the care plan started.

In all, I feel the providers do an excellent job for the immense number of veterans they provide for. They all truly care, from the valet service, volunteers, dining facility staff to the health care teams to the installation director. I commend all of the providers that work in the VA system for their professionalism and dedication to their duty and thank them for all they have done to help me.

Robbin Stokes
Robbin Stokes

5 out of 5 stars

posted 2 months ago

My father was a WWII combat veteran. For years he had medical care in the private sector. As he aged this was becoming extremely difficult and the past few years he received services from the VA at home. He was seen by a physician and a nurse practitioner at home as well as nursing and therapy services contracted by the VA with private providers. There was also much help provided in the way of equipment, ramps and specialized seating in the car. Without their help, my father would not have been able to remain at home until his final days. I will be forever grateful for the care given to him and the respect shown to him. I cannot speak highly enough for the professional, friendly, supportive people of the VA Home Based Primary Care Staff. They have an impossible job that they handle with grace and determination while allowing the veteran to preserve dignity and self assurance.

Maria Drew
Maria Drew

5 out of 5 stars

posted 1 month ago

Last night til this morning I was with a dear friend comforting her Father who is getting ready to pass. I have never seen more compassionate loving group of Nurses/Aides as I did tonight. I know we were on the 9th floor, but can’t remember the “wing” or the Nurses name. He was a fine young male Nurse. The empathy he showed my friend and her Dad was remarkable. He was respectful of her time, answered questions, the care and compassion he showed her Dad was like nothing I have EVER seen. Granted I was tired when I left 48 minutes ago, but am upset I never got his name.

I have in the past, never by this friend, heard some not so favorable things of the “VA”. Not everyone likes everything about certain places.... but I will speak highly of the experience I had there tonight.

Kudos!!!!

Tracy Oligney
Tracy Oligney

5 out of 5 stars

posted 1 month ago

57 yr old female veteran having my first colonoscopy. I'm thrilled to tell you how absolutely wonderful my appointment went. These were the most professional and courteous group of doctors and nurses I have ever dealt with. From the packet mailed in advance with all directions and expectations I needed to follow, as well as the procedure steps and alternatives should I have any anxieties or questions, they showed how much my comfort level was the primary concern. Kudo's to everyone of them.

Crystal Coolidge
Crystal Coolidge

5 out of 5 stars

posted 6 months ago

My father has gone to the Albany VA for years and has received great care. Unfortunately he has passed away. What I want to share is an email I received from the funeral home on how they sent my father off. Thank you all for honoring him in such a special way. Below is the email I received.

Hi Crystal,
I placed dad's obituary on the funeral home's website and facebook page. I have submitted it to the Columbia Paper which will come out next Thursday and should be online with them shortly.
If there is anything else I can do for you please just let me know.
We did go to the hospital today and to the crematory today. I just want to share with you the dignity and respect afforded your dad when leaving the VA hospital.
Once we completed our paper work there the lady in the details office puts an overhead page that the staff recognizes as notification that one of their veterans will be leaving the facility. In the time it takes for us to drive from the office to the area of the hospital that will handle the discharge, about 20 volunteers and staff have set up a wall of military insignias by our entrance. Once we have prepared dad to leave the facility the container we use is draped with the American flag. As we leave that area men and women line the corridor with their caps on and salute as we past. The gentlemen that leads us has a recorder playing amazing grace. As we get near the doors we will leave from, in the area that now has a wall of military insignias on both sides, we stop. At that point several of those there line up on either side of your dad. There some words are spoken about veterans and they start to fold the flag in the thirteen folds that it takes to completely fold it into the triangle form that you often see. As they make each fold the gentleman leading the ceremony explains what each fold signifies. At the conclusion taps are played and they salute as we leave.
I wanted to share that with you because if I didn't you would never know that it took place. They do it because they are thankful for each persons sacrifice for our country. They do it because they want to show their appreciation and respect. They do it knowing no one will know they did and there won't be applause or accolades for them doing it. They do it in the truest sense of respect where nothing will be gained for them. They did it because they truly care.
It was an honor to be present for it.
If there is anything else I can help you with, just let me know
Thanks
Mike