This hospital is in serious need for funding. The facility is very inadequate and doesn't seem to have a proper process to be able to treat their patients efficiently and effectively. Its definitely not a staff issue, the staff seems to be trying to function with what they have to work with. This hospital is just SEVERELY UNDERFUNDED! The hospital design itself is confusing and scattered around for stations. There is space but yet the ER is put somewhere in between the building itself. I was so confused trying to follow the ER signs within the ER to get to triage to another triage When you first walk into the ER you are greeted by a security guard and directed towards a metal detector!!!! I was like wait WHAT?! Then registration, then an intake nurse, then another nurse that tells you where to wait, then another nurse that asked the same questions then asked to wait, we were placed in the "green zone" told to walk through a maze of halls, on our way we are greeted by a hall nurse with 2 questions less than the one before, then off to be greeted by another nurse. This nurse then directs us to a hidden waiting area, then greeted by another nurse who asked the same questions, then leaves and says a doctor and another nurse will be here shortly. Another nurse and doctor come in and ask again the same questions. The process was redundant, I know information must be gathered to best determine the needs and placement from urgent or life threatening but there's much room for more efficacy in patient processing. The hospital was originally designed to deal with a smaller patient flow, and in that process they have tried to add more structures to an existing facility to deal with the growing Lancaster/Palmdale population. This hospital needs a more thorough examination of the facility and its existing methods. On top of that, the waiting area had soiled linens with unknown fluids and containers sitting out in the patient chairs. Napkins on the chairs and fluid stains on them. I'm sitting there and 2 flies are just waiting around in there with me. Very gross negligence on that part.
We must call our city electives and get them to do something! I'M SURE THEY HAVEN'T BEEN HERE, I'M SURE KAISER IS PROPERLY EQUIPPED AND ADAPTED. While low income individuals just get the short end and no choice cause theres really nothing else.