Asante Rogue Regional Medical Center

Address

2825 E BARNETT ROAD, MEDFORD, OR 97504 USA

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Phone

(541) 789-7000
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Emergency service available

2825 E BARNETT ROAD, MEDFORD, OR 97504 USA

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Consumer feedback about Asante Rogue Regional Medical Center

Pauline Eklund
Pauline Eklund

1 out of 5 stars

posted 3 weeks ago

The ER has got to be the worst, people on the floor laying down, my son is one, they were going to draw his blood in a wheelchair chair but they couldn’t cause he kept passing out so they sent him back to the waiting room to lay on the floor, at the other end of waiting room a lady laying on the floor, my daughter-in-law asked person at desk for a warm blanket for my son for he was freezing cold, every head in the room lifted and turned due to her yelling that she is too busy and can’t leave her desk, there were two others in the area with her one sitting on the counter the other leaning up against the wall they were talking in a visiting type manor conversation was not work, someone just came out to see if we were still here, when I asked for a warm blanket he said they would give him one when he is brought back, something about there suppliers equipment down and they don’t have that many, but no word when he was going to go back there, will be contacting who ever I have to, to get some help with this place oh and the guy just came out to get blood while he is on the floor of waiting room, it is now been 4 hours waiting in waiting room on floor he still cannot sit up, yet I have watched people walking in that have been seen and left, this ER need someone to come in and clean it up remove the rude people, bring in some more Drs if that is what is needed, I have never seen an ER with this many problems before, I will be sending letters to whoever it takes to try and get better care for this Valley,
At this point anyone in need of care go to Providence or California anywhere but here for ER care,

Casandra Anderson
Casandra Anderson

1 out of 5 stars

posted 3 months ago

The worst hospital in the valley. In professional staff, no bedside manner, and they do not care about their patients. We have gone there twice and both times have left without the treatment we came for due to them being rough handed and unprofessional. Do not go here if you want to be treated in a caring and compassionate manner. Mike Newman is a horrible Nurse Practitioner and if you put your life in his hands you will regret it. He treats other staff like dogs as well as patients. There is a reason his has only been a nurse practitioner for 3 years. He also violates patients rights and his own staff have to apologize for him and used the words "they are appalled at his behavior. We will be filing formal complaints . That is one good thing about having worked in healthcare and social services for 20 plus years. We are well aware of the laws and he has violated quite a few. Please do yourself a favor and look elsewhere for treatment.

John Paul Valdez
John Paul Valdez

5 out of 5 stars

posted 3 months ago

I was really sick. They were so nice to me. This hospital is one of the top 100 in the nation. Their nurses are polite and doctors are extremely well poised in explaining in detail everything I wanted to know. If anything ever happens to me physically or behaviorally please send me to Asante.

Hasher Mcbudz
Hasher Mcbudz

3 out of 5 stars

posted 7 months ago

They did a good job keeping my partner comfy and calm during birth.

BUT i wasn't even offered a water the whole time I was there.

Its a very stressful and hectic time for the father too, depending on your character.

The only one who perked me up was the c section doctor, he lifted me up to make me see the beauty of birth, and what a magical moment!

I can't remember his name but thank you.

Roy Ross
Roy Ross

1 out of 5 stars

posted 1 month ago

I think that this emergency room People are greeted by security guards instead of a nurse or doctor but ask you why you're here for treatment I replied there was nobody in the emergency room I sat for a few minutes I felt like my blood pressure was up I look up there are two security guards one of them had a gun they said I have been sitting there for 20 minutes they didn't ask me if I needed help or what's wrong they said I think you're here to get out of the cold you have to leave

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