Asante Three Rivers Medical Center
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feedback about Asante Three Rivers Medical Center
*repeat of every negative review on here*
Be more proactive in reading your reviews and commenting to the concerns the community has for your lack of service. Your last response to a review was over 6 months ago and just suggested they speak to Patient Services. No one should have to speak with Patient Services post op to get their issue resolved... the issue should have been resolved while the patient was in your care.
Medicine is still part of the service industry and includes skills and ongoing execution of customer service practices. Learn these skills. Use them.
Got blood drawn today. They went straight through the vein. Could not use my arm for over 6 hours! Disgusting! Are you using trainees? I'm fighting cancer and getting chemo. I thought the service would be better than this! 12 months ago I would've given 5 stars. I don't know what happened to them? I spent 26 days here for cancer operations. I didn't want to go home! Over the past 3 months? I dread even setting foot in the place! They no longer care, they treat you like a number, and have little or no compassion. Would rather spend the gas and travel to Medford. Thanks, but no thanks!
I rushed my husband in here with chemical Burns on his eyes.. And they had us sit and fill out paperwork in the waiting room for 40 minutes!!! Then when I complained that he needed to be seen asap.. They put us in a room where we continued to wait another hour.. it's a good thing we knew how to flush his eyes out with water ourselves. His face is literally burnt... And the workers just stood there talking/laughing with one another.
Had four providers, two Medical Doctors and two Nurse Practitioners could not think outside their boxes. Three weeks of utter hell! They took enough blood and tests to diagnosis a small country. Why do you not listen to your patient? Maybe all your providers need to take a continuing education course on communication? Went to Providence, after less than a half hour they knew exactly what to do. Feeling much better, Thanks for asking, since you refused to turn on my access to email and comment on My Chart. Still waiting (Crickets) for a response from your Patient Relations Department. Need to add that this hospital is Filthy, blood on walls and ceilings, flies constantly landing on you. Trash bins overfilled and medical waste laying around.
I took my fiancé here for have large amounts of pain and when we finally got our nurse she not only eye rolled my fiancé but was giving her attitude. I’m sorry that she is in pain and you hate ur job but that doesn’t give you any right to treat ur patients like $h**. I would say spend the little bit in gas and go to Medford if possible and get treated better. This is the worst service I have ever received in this hospital I will prob be driving to Medford from now on.