Over an hour in the EMERGENCY waiting room!!!!UPDATE: I brought my son into the emergency room here for an open gash in his head (an emergency) and I waited an hour in the waiting room and spoke to a two different receptionist twice about how much longer the wait would be. I was told two seperate times, by two different receptionist, and within 30 min of each time that they were waiting for the rooms to be cleaned. Ok, that last time I simply stated if I was not seen in 10 min I would take my child elsewhere. Less than 5 minutes later I was being taken back (how ironic). First thing I see when I'm walking through the double doors with the RECEPTIONIST... Is at the Nurses station were atleast 5 to 6 employees chit chatting and having great conversation (not cleaning rooms or caring for patients). All I could think was wow, horrible emergency service!!! So we get situated in a room, and again after waiting 7-10 minutes we were greeted by a nurse who took vitals and asked a few questions. I was told my child will most likely need stitches and the Doctor would be in shortly. After seeing the size and severity of the wound, one would think maybe this should be addressed more promptly as we are in an Emergency Department. No, not the case at Aspirus. I am not exaggerating when I say I spent another hour in this room after the nurse left waiting for a Doctor, before I completely just walked out in frustration!! I have never been treated this way by a hospital! Completely outrageous! Contacting billing department tomorrow to make sure I was not charged for never receiving any sort of care or service. Emergency center should be able to provide PROMPT care! No signs of being understaffed, and there is NO EXCUSE for that type of treatment and service!