This organization is completely dishonest and it goes all the way to the top, Matt Heywood CEO. They lie ,cheat and steal from patients by overcharges on insurance, denying coverages, not filing ins. You contact them up to 24 times without remedy, contact the CEO nothing but crickets. If I lived in Wausau I would be having some up close and personal conversations with these cowards. Please anyone reading this, NEVER go to these hospitals. If you are dying just go to the funeral home instead, you will save a lot of grief. Just a 2 year horrible experience. And if I get a weasel response after this post I would refer you to the dozens of phone calls , letters to the Attorney General, restricted letter to Heywood. Your image is one of corruption.

Last October I fainted and had a mild seizure. my family called 911 and they took me to Wausau aspirus ER. I don't remember much but my mom told me the doctor was yelling at her, telling her they are not a drug rehab faclity. I was not having drug related issues, I was just extremely dehydrated. Then a couple months later my mom went into the ER and the same doctor was there and told her "we are not a G.I. center. they ended up finding cancer in her intestines, and she had to have surgery to get her gall bladder and part of her colon out. Our whole family was disappointed with her treatment after surgery also. my sister ended up staying there the first 2 nights because the nurses were taking too long. she just had major surgery and had to cry and beg for help just about everytime, then a nurse would come in and say" oh yeah you are due for some drugs" then she would walk away and come back 30-40 min later. it's so sad the nurses and doctors are getting paid huge money and little people like my mom and I are not given the care and respect people with money get. very unprofessional, I will be finding a new doctor/hospital where they are professional and comforting, like doctors/nurses are suppose to be.

The ER here needs work. I was made to feel like a burden, and was actually told that "this is a place for people who need it, like those with the flu". I had come in after passing out on the floor. There's a lot of joking around and waiting, and they definitely try to get you in and out without really helping, and gaslighting if they can't identify an immediate cause to your complaint. ("It's all in your head/psycho-semantic nonsense.) Perhaps a more competent and educated staff wouldn't need to be so bitter and rude to their patients. Without them, you'd be unemployed.

My dad was taken here from minocqua. He taken a fall and and had bleeding on his brain due to his ALS. The hospital room he was staying in was not big by any means and was extremely dirty. I tried to get a nurse with his remote and that took 45 min everytime I pushed the button. This place used to be nice but now I see it's completely run down and not kept up, I was afraid my dad or mom which had to spend 16 nights there was going to catch something. The housekeeping was kept up by my mom thank God. And not once did I even see someone use hand sanitizer. Please avoid this place if u can! This is one of those hospitals u go to if u wanna die. They didn't even recognize his ALS. He needed to use the bathroom and all the nurse did was drop a container on his chest and leave, he couldn't even lift his arms which they knew due to his ALS. My mom had to take care of him 100% of the time. Hope this review helps. And yes my dad is now home and he won't be going back there.

My dad was taken here from minocqua. He taken a fall and and had bleeding on his brain due to his ALS. The hospital room he was staying in was not big by any means and was extremely dirty. I tried to get a nurse with his remote and that took 45 min everytime I pushed the button. This place used to be nice but now I see it's completely run down and not kept up, I was afraid my dad or mom which had to spend 16 nights there was going to catch something. The housekeeping was kept up by my mom thank God. And not once did I even see someone use hand sanitizer. Please avoid this place if u can! This is one of those hospitals u go to if u wanna die. They didn't even recognize his ALS. He needed to use the bathroom and all the nurse did was drop a container on his chest and leave, he couldn't even lift his arms which they knew due to his ALS. My mom had to take care of him 100% of the time. Hope this review helps. And yes my dad is now home and he won't be going back there.