Aspirus Wausau Hospital

All I can say about this place is that I wish I would have paid more attention to the poor reviews on google. We had time and were given the options of a transferring hospital and we were told Wausau was a great place to go when we asked about. I read the poor reviews but felt maybe they had been written under stress and that surly nothing could be as terrible as what was written. I was wrong. It is as terrible as what was written and worse. We were on the surgical floor, so the basement level, the lack of communication between doctors, nurses, and patient's is the worst I have encountered. Truly if not for a radiologist who flagged a floater type surgeon on the day before our discharge I am not certain we would be here for me to type this. Our admitting surgeon left on vacation a day after our arrival, our replacement surgeon wanted as little contact with us as possible stating we were a difficult case and we were not assigned to him, even though the condition was getting worse we were set to be discharged before the floating out of town surgeon came into our room at midnight and said he was doing surgery. After this sadly he left a day later so the care returned to being minimal but we were able to get out of there 4 days later and return to the care of our primary doctor. I am so upset about the care here that I honestly no longer even want to go to the area to shop, something we did on a monthly basis, and even while typing this the nausea is setting in. For those of you who are like me and believe some of the poor reviews surly had to be written under stress, we left there 3 months ago and I still have not forgiven, forgotten, or gotten over the total lack of care that this place offered. There were a few good nurses, our nutritionist went to bat for us and verbally reminded our surgeon that he had a job that he was being paid to do so G-d bless her too and of course our radiologist who took the leap and grabbed someone else to help us but overall the care was the worst I have encountered. The hospital itself was actually dirty with the floors constantly having dirt and lint collected in the corners and universal precautions were a joke here and a nurse in the hallway while we were walking stopped us and picked up something from the floor and wanted to drape it over or IV thinking it was ours, even if it was we had a PICC line in for the love of G-d, you do not pick ANYTHING up off of a hallway floor and try to attach it to a patient. What is wrong with these people.

A family member is in the hospital and there has been no coordination of care, conflicting reports as the patient was transferred from ICU to an inpatient floor to rehab floor. A different doctor each time. Should be seeing a specialist but hospital is unwilling to transfer. This is not where critically ill people should be - they should be transferred to Marshfield or Madison.

When my son was born here a pediatrician came to see my son fast in and out missed that he had tachycardia. When he went to the nicu the doctor most nurses were great but I still think about when I was told to close the blinds in the room they gave my son because I was breastfeeding. Kitchen staff was very rude. This was 2014.

Absolutely horrific place. While some doctors and many nurses are outstanding, I would not send my worst enemy here. Too many terrible, incompetent experiences.
And don't rely on patient relations. They work for the hospital, and they will side with the hospital before they address any legitimate patient concerns.

This is one of the best Hospitals I've ever been too. Even tho this was my first broken wrist surgery the Dr. And everyone I encountered staff wise was great. The only complaint there should be free lunch for their employees I heard from a staff member there that she was moving slow cause she hadn't eaten or got her lunch break yet. We feed criminals in jail for free why can't we feed people working hard to save lives in every hospital in America?!

Sincerely
Steve Persaud