Atlanticare Regional Medical Center - City Div
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feedback about Atlanticare Regional Medical Center - City Div
My father was in the acuity specialty hospital. The staff is top heavy with management who are incompetent, condescending and patronizing. The nurses and physical therapists were understaffed but for the most part competent. Some more caring than others. One out of the two head nurses was a nightmare. Very, very nasty individual. I would never send a family member there again. There is no one in management available on weekends or holidays either.
I had an emergency, possibly a stroke on Thanksgiving Day, 22 November 2018. The staff and team were wonderful, absolutely remarkable! Efficient, courteous, responsive to your needs, they were so efficient!
My husband and i cannot express enough gratitude to the entire staff at AtlantiCare Regional Medical Center, in Atlantic City, NJ.
All of the the employees that we have dealt with here are insensitive, unprofessional and condescending....they don't take into account what some families and patients may be going through and they just treat you by their current mood at that time it appears....if you come here I would highly recommend that you get a complete list of all rules for visitors and family members to come see a patient, they tend to be very strict with that and they change the policy and the procedure from room to room minute-to-minute symptom to symptom...which I do understand is necessary to be in place for many reasons but it should be communicated.... Even if you complain to the head of nursing they do a lot of nothing to de-escalate the issue.. also if you have a minute extra to take yourself to shore memorial or to a better hospital instead of Atlantic care (at least not the one in Atlantic City) I would highly recommend doing so.... the people are just not adequately trained with bedside manner here in A.C.... If anybody higher up is reading this I think you should definitely train your employees better on informing policy and procedure and bedside manner definitely needs a huge adjustment here...there's quite a few employees here that just don't belong in the healthcare industry where you're supposed to be empathetic and sympathetic but also keep your professionalism at the same time ....I think it's too much to juggle for quite a few people here... And amazingly after discussing this with a few other people, they seem to feel the same way along with the ratings that it already has from other people I can see that I'm not the only one that has an issue.. might I add we are not homeless people, not addicts or seeking drugs of any sort (not that they deserve any less treatment) we are a working class family that has been treated less than acceptable...in the end I would just like to say that I just went up to the counter very quietly to ask for some more blankets and overheard the nurses all gossiping and talking about my situation!!! If nothing else at the very least if I can hear that I'm sure other patients with closer rooms can also hear that, this is my personal healthcare business..it seems like there's obviously no repercussions ever otherwise I would expect them to be a little bit more discreet...I cannot wait till I write a letter to the director and speak to somebody before I leave here again, GO TO ANOTHER HOSPITAL IF YOU CAN!!!!!!!
The most worst service, most nurses very nasty, no humanity at all, unprofessional...Facility very dirty!
First, I thought may be I had a bad luck meet all these people. Then second time happened to my Mom when I signed Against Medical Advice to bring her to Jefferson Hospital they don’t even let me borrow the wheel chair to carry her to lobby. Now, my father in severe pain at his chest, throw up, dizzy, ... really sick ... lay in ER room almost 6 hours already not even have water or an Tylenol or do something...
I took care my Mom at Jefferson Hospital, took care my sister at Minaoppollis, my brother at another hospital ... visited friends at another hospitals I realized this is the MOST WORST HOSPITAL in the country!
Alicia is great customer service is extraordinary facility is clean I recommend here 1000%