Aurora St Lukes Medical Center
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feedback about Aurora St Lukes Medical Center
Had spine surgery a week ago. Home now and resting well. Looking back on my care there, I can't say enough about the staff. Whether it was the nursing staff and assistants, other care staff, housekeeping - virtually everybody there made me feel like I was in good hands during a very difficult time. It reflects of good training and an apparent commitment to hiring caregivers who are passionate about helping the people in their care. Reassuring, curious, professional and most of all very caring. I was in Garden wing, room 11119. Highly recommended.
Took my son to get his colonoscopy procedure, immediately I was told I had to wait in the waiting room without seeing him before he went off. While waiting, I noticed others heading to the back with their loved ones. Why did I have to sit an outside waiting area the whole time. I was not allowed to ask the doctor any questions before his procedure. No one approached me with any updates. Rude! Rude! Rude! Staff!!!! I usually don’t use the race card but this was definitely a clear case of racial discrimination!!!
The last time I had to come here was when my Aunt was going through liver and kidney failure. The doctors here that treated her when she was in the ICU literally worked miracles. My Dad and I were convinced she was not going to pull through (literally thinking of making funeral arrangements). After less than two weeks she was awake, eating somewhat, and began dialysis. She was able to recover and move on🙂. The only thing I didn't like was how in the ICU you are constantly asked who you are as if your some stranger who shows up each day to check on a family member. I can imagine the wrong people wind up in the wrong spots, but it was obvious having the same last name and all.
I had retina detachment surgery here...the worst ever!! I told ELEVEN employees (we wrote all of their names down) in the surgery area that I was extremely allergic to the sedative that they had planned on using I was reassured by the doctor they would not use it but they did anyway!! The next day I had to go back to be checked I could hardly stand I was extremely ill from the medication! They left me on a bench in the main corridor vomiting for way over an hour!! My husband finally went back into the office and demanded that someone take care of me. I will NEVER step foot into this so called hospital again!!
I had two surgeries done at St.lukes. The nurses are doctors were wonderful. They helped me so much. The nurses cared and went out of their way for me. The food was actually pretty good.