Well, I must say that Banner Boswell Medical Hospital has evidently added themselves to the list of former quality care centers that has now become a mockery of it's former self. The competent doctors are outnumbered by the cowardly, incompetent,arrogant doctors by a 4:1 ratio. I have had 3 good nurses and then 12 not brilliant nurses. The ED team was a dysfunctional farce. I answered scores of questions during my time here. Yes, I know that is necessary when trying to ensure that response is consistent. However, what is truly necessary in order to measure a customer's response is that the doctor's and nurses actually listen to patient responses to ensure understanding. This the vast majority of dr's, nurses, and administrators have proven to be absolutely terrible at. You then have to spend an excessive amount of time correcting them. It is also quite fascinating when you see that they do not productively refer to your prior treatment received to shorten their learning curves. If this organization was serious about being better, they already would be by now. They are only experienced covering their own behinds. Document absolutely everything, as I have done. You will make your lawyer's job so much easier. If the hospital finally reaches out to discuss your concerns now, let them know there is no need. The case has already been filed, and all parties can discuss in that setting. Do not let them con you. Do know give them the benefit of the doubt they did not give you and/or your loved ones. Shortly after discharge in the next day or two, I will follow my own advice and initiate my own legal recourse. Update: My stay at Boswell had to be extended by several more days due an unsuccessful discharge.
Less than 30 minutes ago, for the third time in as many days, nurses and assistants walked in on me using the washroom multiple times without having been summoned. I did not pull a chord for assistance, rather they just barged in each time without knocking or checking first. Apparently, trying to humiliate you and strip you of your dignity is all acceptable to them.
With a few exceptions, the largest part of the staff at this hospital very short on patient focus and very long on their own hubris, interests, egos, etc. This hospital has been fined/cited previously for sketchy practices. Do not bring your loved one here!!! You can do better and deserve better.