I love this place! The PTs and techs are professional, friendly, extremely knowledgeable and treat me like a valued person. they are truly anxious to make me better! This is my second experience with them. I had a partial knee replacement 2 years ago and now I have a shoulder issue. I know I will be feeling better soon because of the caring of these people.

I went to the ER for a serious problem, the care was very good, and they got an appropriate specialist to do a procedure within hours. I spent the night in the "observation" ward, doing reasonably well, except that the person who stabilized my catheter needs more training. That was the worst part of the visit, and once the catheter was fixed I recovered quickly. About 24 hours after the procedure they released me, and I eventually walked out since the "transportation" person seemed unavailable. Thus, 4 out of 5 stars, certainly could have been much worse.

Although I can't speak for the rest of the hospital, I will say that the ER is pathetic. First, I went to Banner Urgent Care up the street. They have nearly zero experience and resources to do anything, so they sent me to the ER. (Now I can pay 2 bills). They promised at Urgent Care that my information from my visit there would show up at the hospital... It didn't. One of the ER nurses even admitted that they can't see information from the Urgent Care! Really? No one at Banner knows how to network computers? The ER staff is mostly youngsters (and not a Dr. in sight - both at Urgent Care and ER - only PA's.) They ran rudimentary tests and when they couldn't find anything wrong, they threw up their hands! Maybe I should tell them I don't know how to pay my bill and throw up my hands too! This is not a staff problem, the staff was caring and friendly.... This is a management problem. Cutting costs in an ER is NEVER a good idea! Hire a few experienced doctors who can actually get to the root of the problem. I will definitely not go to this ER again until that happens.

Last night my daughter (4 yrs old) was stung by a scorpion several times in the foot and we took her to Banner Del E Webb Emergency Room. When we arrived there her symptoms were becoming very severe and the nurses and doctor were amazing! They treated her with the absolute best care and did everything they could to explain to us exactly what was happening to her and how they were treating her. We had about 8 nurses in the room treating her at one point, each of them totally dedicated to helping our little girl. I wish I knew each of their names so I could have personally thanked them! Nurse Tony was exceptional in his care during and after the chaos was over, and Dr. Mastow was amazing and very personable as well. I simply can’t say enough for how great the staff was here!

Anna. I am pleased to write a note.....I was referred to Banner PT by my own neurologist I have early onset of Parkinsonism.. Your treatment plan is well within my capabilities both at home and in the clinic I find you and your staff most competent and able to well relate to the needs of the patient.ln addition when you schedule an appointment time you are available at the time listed which is a wonderful experience to not be kept waiting I look forward to further improvement in your hands sincerely Franklin Friedman